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Cluster Revenue Manager

Posted November 20, 2022

Hilton Garden Inn Dubai Al Mina
Dubai, United Arab Emirates
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About This Job

Description

A Revenue Manager manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing?

As Revenue Manager, you are responsible for analysing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general.

  • Manage and lead the Team through day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organisational goals
  • Ensure yield exemptions are investigated and analysed and new business opportunities are identified
  • Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk
  • Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement
  • Complete and analyse month-end reports
  • Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings
  • Record and analyse all refused, lost, cancelled and waitlisted business for both Guest rooms and Conference and Banquet (Conference and Banquet) meeting space
  • Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks
  • Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties
  • Manage staff performance in compliance with company policies and procedures
  • Recruit, manage, train and develop the Revenue Team

Requirements

What are we looking for?

A Revenue Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure and under own initiative
  • Previous experience in sales role with the ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of local market
  • Knowledge of hospitality
  • Passion for sales and for achieving targets and objectives
  • Degree level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Hilton Garden Inn Dubai Al Mina

Al Mina Road
Dubai
United Arab Emirates

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At a Glance

  • In the Port Rashid district, close to downtown and attractions
  • Flexible meeting space and 24-hour business center
  • Garden Grille & Bar, 24-hour room service and 24-hour Pavilion Pantry
  • Heated rooftop pool and 24-hour fitness center
  • Complimentary WiFi
  • Complimentary shuttle bus to the beach and Dubai Mall

Dubai Hotel Convenient to Businesses and Attractions

You’ll be in the Port Rashid district of Dubai when you stay at Hilton Garden Inn Dubai Al Mina. Our Dubai hotel has easy access to attractions and the Jebel Ali Free Zone, and is 10 minutes from major business hubs. Find any item you need at The Dubai Mall, the largest mall in the world, also just 10 minutes away. Unwind on Jumeirah beaches, and learn more about the history and culture of the area at Heritage Village, Global Village and Dubai Museum.

The spacious rooms at our Dubai hotel offer comfortable beds, HDTVs, complimentary WiFi and ergonomic work spaces and chairs. You’ll have a safe, coffee/tea maker and mini-fridge in your room to help you feel at home. Most rooms have views of the port or city.

Our on-site Garden Grille & Bar serves delicious international and local dishes, including a children’s menu. Relax with a cocktail at the bar, or enjoy 24-hour room service if you prefer to eat in. Hold a small get-together or large social event in our meeting space, which is flexible enough for large or small functions. Work out in the fitness center or refresh in the temperature-controlled rooftop pool.