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Hotel General Manager

PTO, Vacation, Bonus, Incentives and Benefits

Posted November 22, 2022

Hampton Inn Lincoln
Lincoln, NH
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Come join a company who Puts its People First! Our values are Integrity, Teamwork, Professional, love and accountability.

Compensation

$62,000 - $72,000

About This Job

Job description

Job Details

We are seeking a General Manager to join newly built Hampton by Hilton, to grow along with our company and to be a part of the culture that puts its people first!

The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing team members while maintaining the integrity of the hotel. This is a highly empowering position requiring high energy. We value forward thinking, progressive and creative personalities. The General Manager has overall responsibility for the successful operation of the hotel.

Responsibilities:

  • The General Manager is responsible for maintaining Brands Standard, Cleanliness and Condition of the Hotel.
  • The General Manager will be responsible in providing exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
  • Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety standards are followed.
  • Maintains and improves property standards and service to ensure guest satisfaction.
  • Achieve budgeted revenue and profit goals
  • Prepare and submit on a timely basis operational results/reports to corporate office/owners.
  • Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place.
  • Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
  • Accompany Sales Manager on sales calls and take ownership of the entire sales process
  • The General Manager will become involved in community and Chamber of Commerce, TDC, etc.
  • Remain highly visible and be readily available for guests during normal business hours.
  • Support team members to ensure the team's entire workload is evenly distributed and completed daily.
  • Must be able to perform any task in all departments as needed.

Requirements

  • 2-3 years of hotel management experience required.
  • Ability to work in a fast-pace, high energy and demanding work environment.
  • Good understanding of revenue generation and cost control.
  • A team player approach with all levels of hotel staff.
  • Excellent guest relation skills.
  • Dedicated, hands on, hard-working and self-motivated.
  • Must be proficient with basic computer skills, quick learner of new software/programs and proficient with Microsoft office Suite.
  • Practice safety standards at all times.
  • Possess ownership mentality
  • Understand the importance of Quality Assurance (QA) Inspections by the Brand and comply as per brand’s requirements.
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About this Employer

Hampton Inn Lincoln

58 Main Street
Lincoln, NH 03251

(904) 644-8622

93 Room Hotel

www.hilton.com

About the company

We are in the business of delivering memorable experiences for our guests, embracing a culture that empowers wellness & growth of our Associates and Delivering on our owners Vision.

Why people like to work here

We are hospitality professionals.  We set the standard high with excellence.  We are the definition of genuine hospitality.

We always bring our best.  We find ways to delight our guests in ways they never expected from a hotel.  Excellence honors and inspires people.

We do the right thing.  Our integrity is one of our most valuable assets.

We strive to find the win-win in resolving our conflicts.  We seek first to understand and will embrace conflict for the good of the working environment.

We embrace our talents and those of our team members; we know that we work better when we work together.

We believe that our people are the most important part of our hotel – we encourage our employees to strive for a healthy balance between work and personal pursuits.

We work hard and celebrate our success together.