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Events Administrative Assistant

Posted November 22, 2022

Hilton Columbus Downtown
Columbus, OH
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About This Job

Description

The Hilton Columbus Downtown, located near Arena District, Short North Arts District, and North Market, is expanding and will be the largest hotel in Ohio with 1,000 rooms and 75,000 square feet of meeting space! The Hilton Columbus is a 4 Time Connie Award Winner and have been voted Best in Columbus Weddings for 3 years and running! Come be a part of what is happening in Columbus! 

Provides the director and managers of events and catering with administrative and clerical support including word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding, answering telephones, processing mail, taking notes and/or dictation, making travel arrangements and performing other general office duties. Assists on special projects as needed.

What will I be doing?

  • Assist with weekly/daily distribution of department reports such as Banquet Event Orders, daily change logs, daily events postings, group resumes, discovery visit alerts forms, VIP amenity requests, etc.
  • Be an extension of the Event or Catering Manager by corresponding and maintaining relationships with customers on their behalf via email, phone or in-person meetings as needed
  • Assist with events on the banquet floor in conjunction with the Event or Catering Manager and Banquets Department, serving as an on-site liaison for in-house groups throughout their events
  • Assist the department directors with special projects such as menu pricing analysis, forecasting reports, meeting minutes and other general office duties as needed
  • Work in conjunction with the Sales Coordinator to maintain the file/storage room and the proper stocking of catering marketing collateral
  • Track customer satisfaction scores and feedback for meetings and events that take place in the hotel
  • Partner with and maintain strong working relationships with all operations departments

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veteran

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About this Employer

Hilton Columbus Downtown

401 North High Street
Columbus, OH 43215-2005

(614) 384-8631

532 Room Hotel

www3.hilton.com

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At A Glance

Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area. This Columbus, OH hotel is within walking distance to over 300 dining and entertainment venues. Enjoy a stunning art collection, comprised of over 150 original pieces by Central Ohio artists, featured throughout the hotel. The artwork is displayed in function space, guest rooms and public areas of the hotel, sparking the imagination while enhancing a distinctive cultural experience.

Enter the main hotel lobby and find an atmosphere representative of the Short North Arts District: artsy, fashionable and beautifully unique. A spiral staircase leads to an atrium level with dining and fitness options. This incredible atrium features a spectacular 15,000 sq. ft. skylight, designed to provide a unique indoor/outdoor experience.

The hotel offers guest room accommodations with either one king- or two queen-sized beds, as well as beautifully appointed suites. This hotel in Columbus’s leisure amenities include a full-service restaurant serving breakfast, lunch and dinner, a coffee bar and lobby lounge, fitness center and an indoor pool and whirlpool.