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Night Audit

Part-time

$100 BONUS after 1st WEEK & $100 retention bonuses at 30, 60 & 90 days- $400 in bonuses within your 1st 3 months

Posted November 23, 2022

Candlewood Suites Rogers/Bentonville
Rogers, AR
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Receive up to 40% of your earned wages BEFORE payday with PayActiv!

Compensation

$14.00

About This Job

Who this job will appeal to

Do you have retail, customer service or previous hotel experience? If so, we would love to hear from you! We currently have 1 Part- Time Night Auditor opening! Ideally, we would like with flexible avaiablibility.  

Essential Functions

  • Welcome guests upon their arrival and assign rooms
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform guests about payment methods and verify credit card data
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to  complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees
  • Upsell additional facilities and services, when appropriate

Job Knowledge/Skills and Abilities

  • Elite customer service attitude and phone etiquette
  • Excellent communication and organizational skills
  • Basic reading, writing and math skills 

Qualifications/Requirements

  • Will be required to work 2-4 days p/wk; 11p to 7a and/or holidays.
  • High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • Minimum of 1 year customer service experience; hotel preferred, but not required
  • Ability to stand for long periods of time
  • Occasionally required to walk, sit, and reach with hands and arms. Frequently lift and/or move up to 20 pounds

Benefits

  • Medical / Dental / Vision
  • Short Term Disability / Long Term Disability / Life Insurance
  • 401k - Company Match %
  • Paid Vacation Days / Paid Sick Days
  • Company Travel Discounts

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. 

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About this Employer

Candlewood Suites Rogers/Bentonville

4601 West Rozell
Rogers, AR 72757

(479) 636-2783

130 Room All Suite

www.ihg.com

Our Hotel

Our all-suite property includes fully-equipped kitchens, upgraded bedding and a large workspace.  Located near Walmart's Home Office off I-49 at exit 85 within walking distance of more than 15 restaurants, this all-suite, extended stay hotel provides guests the comforts of home for longer trips.  As an associate, you will appreciate the upbeat decor, strong guest relationships, and excellent culture.

Our Guests Love

Number of Rooms: 130
Event Space Square Footage: 1,400
Dining: Candlewood Cupboard for groceries and full kitchens
Amenities: Guest laundry, pool, fitness center, and Lending Locker
Points of Interest: Walmart Headquarters and Visitor Center, Pinnacle Hills Promenade, and Crystal Bridges Museum of American Art

Our Associates Love

  • Amazing opportunities for career advancement across HVMG
  • Flexible full-time and part-time schedules
  • Up to 40% earned wages paid BEFORE payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food & Beverage Discounts and Perks

Careers at HVMG

HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.

We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

HVMG participates in the E-Verify program in certain locations, as required by law.