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Lead Slot Technician

Posted November 23, 2022

Gulfstream Park
Hallandale, FL
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About This Job

Description

TheLead Slot Technician is responsible for assisting in the administration and day-to-day supervision and operation of the tech department. Supervise area in compliance with the Department of Business and Professional Regulation (DBPR), Florida Department of Law Enforcement (FDLE), and other applicable State and Federal laws and regulations. Assist in maintaining good public relations with patrons.  Comply with safety and security standards of the corporation while orientating staff to operations and complying with pre-determined internal control procedures.

Essential Duties and Responsibilities

  • Participates in and supervises the daily activities of the Slot Technicians.
  • Maintain gaming equipment on the gaming floor.  Perform gaming machine installs, removals and theme changes when required.
  • Responsible for the repair of all electronic related gaming equipment including the casino Monitoring System.
  • Adhering to the compliance of all policies and procedures to the Departmental or Internal Control Manual.
  • Completes training as required by federal regulations (Title 31).
  • Analyzes any gaming equipment malfunctions and repairs or directs technicians to perform repairs.
  • Schedules, evaluates, and organizes workloads to be performed for the slot technicians working for them.
  • Promote and maintain the utmost integrity and the highest caliber of guest service and respect to all patrons, employees, and Gulfstream Casino personnel.
  • Assists and coordinates the design, development, and training of gaming related electronic systems.
  • Ensures all electronic systems are in compliance with the regulatory commission and casino internal controls.
  • Inventories, organizes, and orders all electronic parts.
  • Accesses pari-mutuel gaming areas to access slot storage areas.
  • Maintains a working knowledge of the property, as well as current and upcoming special events, in order to advise guest and fellow employees of same, whenever possible.
  • Maintain a clean and safe work environment.  Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions.
  • Always maintain general awareness of gaming operation and comply with security policies and procedures in order to secure company assets.
  • Maintains a working knowledge of the property, as well as current and upcoming special events, in order to advise guest and fellow employees of same, whenever possible.
  • Make recommendations in the hiring, training, evaluating, rewarding and apply disciplinary or corrective counseling to staff.
  • Carry out procedures, train, schedule, and evaluate team members in keeping with corporate objectives; specifically, supervises the operations of the Casino floor, gaming devices, levels of service, and assigned personnel.
  • Additional or different responsibilities or duties, which are consistent with the position summary, may be assigned at the discretion of the Slot Technical Manager.

Requirements

Qualifications

  • High School diploma or GED equivalent required. Technical school or formal apprenticeship may be required.
  • Requires intermediate knowledge of Microsoft Office, Excel, Word, and Outlook
  • Requires the knowledge, skills, and abilities to work with personal computers, player tracking systems, gaming devices, safety equipment and other identified equipment.
  • Minimum of 4 years electronic experience.
  • Ability to repair and maintain electronic gaming equipment.
  • Requires supervisory experience in the related field of one (1) or more years

Licenses, Certifications, Registration

  • Requires a Professional Combo Occupational License

Additional Information

Salary:  $21.00 Hourly

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Gulfstream Park

901 S Federal Hwy
Hallandale, FL 33009

(954) 454-7000

About the company

Gulfstream Park, located in Hallandale Beach, FL, offers winter thoroughbred horse racing and year-round gaming in the casino which boasts 875 slot machines, electronic blackjack and roulette, plus 20 live action poker tables and simulcasting  in a 300,000 square foot smoke-free facility.

Guests enjoy an array of dining options including the Ten Palms buffet restaurant and Christine Lee’s, as well as outdoor live entertainment. The Village offers guests a Mediterranean inspired collection of retail shops, fashion boutiques, upscale home accessory shops and over fifteen restaurants and bars.