Posted November 23, 2022Embassy Suites by Hilton Chicago Downtown Magnificent Mile
From smartphone capabilities like Digital Key to Hilton Connected Room that allow for integrated entertainment, temperature, and lighting controls, Hilton’s Global Technology team is responsible for creating the hospitality experience of the future – for our guests, owners, and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.
What will I be doing? As the Associate, Technology Field Services Hotel Manager, you will provide technical and telecommunications leadership to the properties within the cluster. Your leadership will include effectively communicating, managing, and delivering systems and procedures that work within Corporate and Brand IT and Telecom standards. You will run project plans and deliver the implementation and upgrades of major projects that are completed on time and within scope. You will also support hotels within your cluster with business solutions such as installing, diagnosing, repairing, maintaining, and upgrading all hardware to ensure optimal performance. In addition to this, you will support the troubleshooting of problem areas in a timely and accurate fashion, providing end-user training and assistance.
More specifically, you will:
What are we looking for? We believe the success in this role will demonstrate itself through the following attributes and skills:
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
What is it like working for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
511 North Columbus Drive
Chicago, IL 60611
455 Room All Suite
We invite you to experience all that Embassy Suites by Hilton Chicago Downtown Magnificent Mile has to offer, from our prime location amongst Chicago’s finest attractions to our newly finished renovations that continue to enhance the experience of each and every one of our guests.
With spectacular views of the downtown area, Embassy Suites Chicago Downtown Magnificent Mile provides you not only with upscale sophistication but more space to unwind and be yourself. That's why we have 455 spacious suites featuring private bedrooms and separate living areas, outfitted with 37-inch TVs, in addition to kitchenettes with refrigerators, microwaves and coffeemakers.
We also have our bright and spacious open-air atrium featuring a 75 ft. eco wall with the soft sounds of rippling water. It's perfect for coming together at our free made-to-order breakfast or grabbing a drink and some snacks at our complimentary Evening Reception.
Host events and business meetings in our 20,000 sq. ft. of meeting space or celebrate a special occasion in the elegant Chicago River Ballroom.