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Recreation Manager

Posted November 23, 2022

Courtyard Orlando Airport
Orlando, FL
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About This Job

Job Number

22203235

Job Category

Golf, Fitness, & Entertainment

Location

Orlando/LittleLake Bryan CY, 8623 Vineland Avenue, Orlando, Florida, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management

Job Summary

  • Bonus Eligible

Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.

Candidate Profile

Education And Experience
  • High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.

OR

  • 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

Core Work Activities

Supporting Recreation Operations
  • Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Monitors quality, standards and meets the expectations of the customers on a daily basis.
  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Schedules events, programs, and activities, as well as the work of others.
  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Supports the management of outside vendors including water sports and scuba.
  • Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
  • Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).
  • Manages group activities including sand painting, bon fires, and team building events.
  • Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.

Providing And Ensuring Exceptional Customer Service

  • Serves as a role model to demonstrate appropriate behaviors.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.

Conducting Human Resources Activities

  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Participates in the performance appraisal system process, giving feedback when needed.
  • Coordinates training activities for employees in department.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.


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About this Employer

Courtyard Orlando Airport

7155 North Frontage Road
Orlando, FL 32812

1-407-240-7200

149 Room Hotel

www.marriott.com

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The Courtyard by Marriott Orlando International Airport Hotel near MCO Airport now features a state-of-the-art lobby. Our Orlando International Airport hotel features inviting, flexible spaces to work or relax in, free WiFi throughout and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect. Guests will enjoy enhanced food and beverage options in the morning, all-new dinner service or The Market, open 24 hours. At the end of the day, relax over drinks on the patio, take a dip in the pool or stay fit with free access to the World Gym. This Orlando, FL Airport hotel also provides flexible meeting space for your meeting or event. Our Orlando, FL Airport hotel is conveniently located for guests attending a meeting in downtown Orlando or visiting the Walt Disney theme parks. Start planning your stay today at our Courtyard Orlando, FL Hotel and allow us to help you make the most of every travel experience.