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Banquet Manager

Posted November 24, 2022

DoubleTree by Hilton Hotel Omaha Downtown
Omaha, NE
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About This Job

**$1,500 Sign On Bonus**

Job Summary:

Effectively and proactively monitors the daily functions of the Banquet Department. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.

Essential Job Duties/

  • Supports and Manages the Banquet Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
  • Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
  • Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys.Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
  • Responsible for proactively reviewing staffing and equipment needs
  • Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
  • Responsible for maintaining a high energy, positive, professional appearance
  • Responsible for developing innovative and creative décor for Banquet function space
  • Responsible for short and long term banquet functions in the front and back of the house
  • Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
  • Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
  • Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
  • Ability to develop ideas for special events and holiday functions
  • Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
  • Maintaining a high energy, and a positive and professional appearance.

Qualifications

  • Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
  • A true desire to understand and anticipate the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Must be proficient in general computer knowledge
  • Candidates should be extremely creative, innovative, detail oriented and organized
  • Hotel experience and a thorough understanding of all levels of banquet service
  • Previous experience as a Event Services Manager or Banquet Captain preferred
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service

Eoe/Aa/M/F/D/V

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About this Employer

DoubleTree by Hilton Hotel Omaha Downtown

1616 Dodge Street
Omaha, NE 68102

(402) 636-4930

414 Room Hotel

www1.hilton.com

Highlights

  • Signatures Restaurant and City Center Pub
  • Executive Meeting Center
  • A 10-minute drive to Eppley airport and complimentary airport shuttle within 4 miles
  • 6 blocks from Omaha's Historic Old Market
  • Conference space with 19th-floor panoramic city view, built-in A/V, meeting Concierge, and complimentary internet