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Benefit / Payroll Manager

Medical Benefits/Dental/Vision/ 401K / PTO

Posted November 24, 2022

Wincome Hospitality
Anaheim, CA
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Wincome Hospitality offers a great benefit package for our team members including competitive pay, employee medical, dental, vision and life insurance as well as 401(k) participation & matching and PTO. If you are passionate about making a difference, consider joining our talented diverse team!

About This Job

Job Summary
Reporting to the Corporate Director of HR this position is responsible for providing day-to-day management and administration of payroll functions across all business units in conjunction with Senior HR management and Corporate HR Manager. This position will be assigned to carry out responsibilities in one (or more) of the following functional areas: payroll, wage/salary administration, time keeping, 401k, Benefits, government reporting, policy implementation, employment law and compliance as it relates to payroll and benefits.

The Benefit/Payroll Manager develops, implements, administers and maintain benefits programs, policies and procedures.  Ensure programs are equitable, meet employee needs, comply with legal requirements, and are cost effective.  Develops benefits communications and counsels employees on benefits related issues.  Evaluates existing benefits programs against peer organizations to determine competitive, trends and development.


  • Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.
  • Ensures compliance and timely processing of payroll updates including new hires, terminations, and changes to pay rates.
  • Prepares and maintains accurate records and reports of payroll transactions.
  • Ensure compliance with federal, state and local payroll, wage and hour laws and best practices.
  • Facilitates audits by providing records and documentation to auditors.
  • Identifies and recommends updates to payroll processing software, systems and procedures.
  • Responsible for ensuring all payroll regulatory filings are completed in line with statutory due dates, and stay current on regulations, benefits changes, and labor laws impacting the payroll process for all payroll tax jurisdictions. Manage employee globalization initiatives and ensure proper treatment of reportable benefits for tax equalized employees.
  • Process 401(k), garnishments, termination checks and special payroll requests
  • Work closely with external auditors to complete the annual company’s 401k audit, workers’ compensation audit and financial statements audit. Proactively prepare relevant management reports as needed.
  • Performs other duties as assigned.

Human Resources:

  • Implement and manage on-going policies, programs, and procedures for payroll and benefits related initiatives.
  • Manage to ensure accuracy of benefits deductions, status changes, compensation and time/attendance related issues.
  • Lead and mentor others to ensure consistent application of all work rules and policies.
  • Manage annual open enrollment and implement new benefits programs
  • Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs.
  • Monitor administrative costs of benefits programs and recommend cost containment strategies, including alternative methods for administration and funding.
  • Support training and educational needs of the hourly and salaried staff.
  • Support effective implementation of performance management, talent management, succession planning and other corporate HRIS/Talent programs effectively.
  • Support Recruiting team on all new employee onboarding, orientation, and training.
  • Prepare HR/Payroll reports.
  • Manage employee benefit enrollments, questions, or inquiries.
  • Reconcile benefits billings.
  • Assist with the Leave process.


  • Business proficiency in Payroll Systems (ADP Workforce Now).
  • Bachelor's degree from a regionally accredited four-year college or university and 5+year’s related experience and/or training, required.
  • Deep subject matter expertise in regulatory and compliance matters including but not limited to HIPAA, ACA/ PCORI, ERISA, Non-Discrimination Testing, 5500s, and related state/local laws.
  • Minimum of 5+ years of progressive payroll experience with ADP. CPP preferred, but not required.
  • Strong knowledge of multi-state US payroll, with excellent understanding of California payroll laws and regulations
  • Expert in Microsoft Excel spreadsheets a MUST
  • Bilingual preferred


  • Ability to develop and interpret documents such as Standard Operating Procedures
  • Ability to speak effectively before groups or employees of organization regarding payroll and benefits.
  • Strong reasoning and math skills.
  • Flexible in approach, able to work in a fast paced, dynamic environment.
  • Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment.
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About this Employer

Wincome Hospitality

888 Disneyland Drive
Anaheim, CA 92802

Management Company

Wincome Hospitality is a division of Wincome USA, a family-owned real estate investment, development, and management firm based in Anaheim, California. Originally founded by Paul Chan back in 1988, the firm has been recently passed down to his son, Mark Chan. With over 30 years’ experience in the OC area, the original investments included a mixed portfolio of apartment buildings and office space both locally and in the greater Dallas region. As with most successful real estate investments, location is king which led Paul Chan to acquire a small boutique hotel located on Harbor Boulevard, directly across from the main entrance to Disneyland. This acquisition marked Wincome’s entry into the hospitality space (thereby creating Wincome Hospitality) and changed the course of the company for the next 30 years.

The original small boutique hotel came to be known as The Carousel Inn and Suites and was a trend setter for the market during the mid-90s once Wincome hired a General Manager by the name of Paul Sanford. Sanford, having recently left a successful career in Hawaii to finish his MBA at Pepperdine, brought world renown service culture from the islands to this boutique hotel. This mix of service and location led to over two decades of success at this property and helped Wincome establish its footprint in the Anaheim Hotel market.

Wincome expanded the hotel portfolio in 1998 by purchasing three smaller hotels on West Katella Avenue that had long been overlooked and rundown by their former owners. Mr. Chan had a vision of taking the three separate spaces and combining the properties to form a unique resort like atmosphere unlike any other in the Anaheim Resort District. After a multi-year renovation, the vision was realized when the site reopened as the Anabella Hotel in 2001.

2010 marked Wincome’s first venture into the luxury four-diamond market when they bought the Wyndham Hotel in Costa Mesa. The property undertook a $20 million renovation to which it received its first four-diamond award in 2013. The property officially rebranded in 2016 as the Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, originally a Starwood brand but now under Marriott’s portfolio. Having since won multiple service, design and hotel awards, Wincome was able to take another forgotten property and turn it into a market leader.

Riding off the success of Avenue of the Arts and now headed by Paul Chan’s son Mark, Wincome started the next phase of their company in 2015 when they sold the Carousel to Walt Disney Parks & Resorts to facilitate Disney’s Eastern Gateway project. In 2016, they purchased an office building at 888 Disneyland Drive—leasing the building to tenants as well as setting up their corporate headquarters. They also acquired the Anaheim Plaza Hotel, a 9-acre site located on Harbor Boulevard, and converted it to The Anaheim Hotel, a three-diamond property.


Wincome is known for unique location based hotels that mix elevated design with our signature sophisticated sincere service.  Our passionate staff’s mission is to exceed expectations and create remarkable experiences for our guests.


As a family-owned business, Wincome Hospitality is dedicated to Elevating the Experience through the values of customer service, a true partnership with our team members, and deep connections to the communities in which we do business.