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Events Manager

Posted November 24, 2022

Waldorf Astoria Las Vegas
Las Vegas, NV
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About This Job

Description

As Events Manager, you will be responsible for the successful event planning and overall execution of all Conference & Events that take place within the hotel. The Events Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Maximise all Meeting & Events Sales revenue opportunities through up selling of function items
  • Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
  • Manage the department’s day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space
  • Ensure the Meeting & Events Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
  • Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
  • Accurate administration and control of all Meetings and Events related reservations and blocks
  • To ensure that all Function Sheets are handed over the Food and Beverage Operations Team every week for the following 7- 10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policy
  • To meet & greet nominated conference contact or organizer to check on their satisfaction and the set up of the meeting rooms on the day of the event
  • To conduct Show rounds for companies & agents in line with the Company policy
  • To support the Food & Beverage operations and room reservations team with information as required
  • To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively
  • Attend Sales events, as required
  • To support in other properties within the Cluster as required, according to the business needs

Additional Sales Involvement:

  • Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
  • Contribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategy
  • To raise invoices for Events in line with quotations and forward them to the accounts departments on a daily basis with relevant back up documentation to expedite payment
  • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market

Requirements

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Able to develop positive working relationships at all levels
  • To create a positive image
  • Good personal presentation
  • Good understanding of C&E business
  • Company/competitor awareness
  • Previous experience working in an Event Planning Environment
  • Good administration skills
  • Good organization skills
  • Proven customer service experience
  • Able to ‘close’ a sale
  • Previous experience in a Sales environment – either proactive or reactive

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Waldorf Astoria Las Vegas

3752 South Las Vegas Blvd
Las Vegas, NV 89158

(800) 925-3673

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Our Hotel

Balance every adrenaline-charged moment in this fabulous city with an unforgettable experience at Waldorf Astoria Las Vegas, a sophisticated hotel in the heart of the Las Vegas Strip. This High Desert setting hosts exciting performances, conventions, and excursions but inside our modern luxury hotel, the focus rests entirely on you. Experience brilliant Waldorf Astoria Service, our celebrated restaurant, world-class spa, and much more.

Our welcoming luxury resort provides a smoke-free, non-gaming alternative in the center of the main attractions. You'll see spectacular views through floor-to-ceiling windows in your guest room or suite and from the SkyBar and the Tea Lounge on the 23rd floor.

Indulge at our Las Vegas hotel with:

  • Generous soaking tubs in all 389 guest rooms and suites
  • French cuisine and curated wines at Twist by Pierre Gagnaire
  • Vitality pools and treatments at the 27,000-square-foot spa
  • Yoga and Pilates studio, Technogym® machines at the health club
  • Three pools surrounded by cabanas on the 8th floor deck
  • Private entrance to our sophisticated 12,000-square-foot event space