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IT Officer

Posted November 24, 2022

Hilton Hurghada Plaza
Hurghada, Red Sea, Egypt
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About This Job

Description

An IT Officer will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?

As an IT Officer, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards:

  • Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
  • Record all issues that arise and advise the IT Manager of any issues that need further attention
  • Recommend system improvements to the IT Manager
  • Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements

Requirements

What are we looking for?

IT Officer serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous IT experience, preferably in the hotel, leisure, and/or service sector
  • Experience of all Microsoft systems
  • Experience of hotel applications, such as Fidelio and Micros, preferred
  • Excellent organizational and interpersonal skills
  • Current technical skills and knowledge of technology

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Hilton Hurghada Plaza

Gabel El Hareem Street
Hurghada, Red Sea
Egypt

+20-100-168-6120

218 Room Hotel

www3.hilton.com

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At A Glance

The Hilton Hurghada Plaza offers breathtaking views overlooking the Red Sea. Located on a private beach, our resort is just three minutes from downtown Hurghada. Savor sea views on the balcony from all 218 guest rooms and suites. From casual beachfront dining to romantic candlelit meals, this waterfront resort provides a wide choice to suit all tastes and occasions. Refresh by the pool with hearty snacks.

  • All rooms and suites overlook the Red Sea and a private sandy beach
  • Only 15 minutes away from Hurghada International Airport
  • A choice of nine restaurants and bars
  • Fitness center, spa, outdoor pool, squash and tennis courts
  • Kids' Club and playground
  • Business center and conference room