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Slot Technician Manager

Posted January 27, 2023

Jackpot Junction Casino Hotel
Morton, MN
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About This Job


Essential Job Functions

  • Provide leadership for the Slot Technician Department, ensuring that employees are empowered and accountable by serving as a “coach” to assist employee in reaching personal development and department objectives.
  • Plan, control, evaluate and improve all aspects of Slot Technician Department operations.
  • Assure compliance with tribal MICS, state and NIGC regulations applicable to slot gaming.
  • Determine manpower needs and establish shift schedules.
  • Assume responsibility for all daily and department decisions.
  • Keep up-to-date on developments in the slot gaming industry.
  • Supervise, directly or indirectly, all Slot Tech Employees, including selection, training, work direction, safety, communication, counseling, disciplining, performance evaluation, pay administration and support documentation and records.
  • Recommend changes to the General Manager to maximize profitable revenue.
  • Conduct monthly department meetings as necessary.      
  • Serve as a role model for others. 
  • Support, direct and train employees for highest level of customer service.
  • Establish and administer department training programs.
  • Assume full responsibility for protection and utilization of physical assets.
  • Create and propose annual department budget and capital requests.
  • Perform other duties and responsibilities as assigned.


Experience and Qualifications

  • 4-year degree in electronics preferred. Equivalent combination of education and experience will be considered.
  • 5+ years of experience in slots required.
  • Experience with mechanical and electro-mechanical systems required.
  • PC, network, analog and digital communications experience preferred.
  • Experience training adults in a technical environment preferred.
  • Management experience preferred.

Skills, Knowledge and Attributes

  • Strong communication and human relations skills.
  • Strong customer service skill.
  • Strong management skills.
  • Thorough knowledge of all aspects of slots operations.
  • Thorough knowledge of networking, computer systems and Oasis system.
  • Thorough knowledge of installation, programming and maintenance on the following manufacturers’ games: IGT, Bally, WMS, Aristocrat, Konami and Scientific Gaming.
  • Knowledge of both new and older style games, as well as participation games.
  • Able to interact with guests, coworkers and management in a professional and courteous manner.
  • Able to effectively handle difficult situations.
  • Able to function well in a stressful environment.

Universal Requirements

  • Sensitivity to various cultures, including Native American cultures.
  • Regular attendance and punctuality.
  • Able and willing to work any changes in scheduled hours as required.
  • Serve as a credit to Jackpot Junction Casino Hotel, and encourage others to do the same.

Physical Demands

  • Mobility throughout the facility.
  • Able to lift up to 40 pounds.
  • Able to bend and twist on a frequent basis.

Additional Information

Salary:  $70,000 / Year

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Jackpot Junction Casino Hotel

39375 County Highway 24
PO Box 420
Morton, MN 56270

(507) 697-8000

Casino & Hotel

About Jackpot Junction Casino Hotel

Jackpot Junction Casino Hotel is located in southwestern Minnesota, 110 miles from Minneapolis/St. Paul. Jackpot Junction offers a 378 room hotel and 440,000 square feet of gambling action on two floors of gaming excitement. Jackpot offers over 1,200 of the latest video slot machines and 24 table games.

Food and beverage venues include Seasons Buffet, Dacotah Restaurant, Players Sports Bar & Grill, Circle Bar, Caribou Coffee, 2Go Food Express and the Wabasha Creek Restaurant.