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Director, Software Engineering - Commerce Payments

Posted February 2, 2023

Bethesda Marriott
Bethesda, MD
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About This Job

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Job Category

Information Technology


Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP



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Job Summary

Function as the technology expert in support of building and expanding Marriott’s Payment Platform services/capabilities. The role will act as the technical expert providing leadership for tokenization, payment authorization, fraud/risk and alternative payments implementations. This role will function as the support leader accountable for assisting any on-property / above-property issues related to integration with payment service providers. The role will be responsible for defining and creating scalable/secure solutions to deliver real world capabilities in alignment with Marriott’s roadmap. The individual will contribute to design, development and integration with 3rd party payment service providers. This role will need to collaborate extensively with Product, Platform, Hotel-Ops. Enterprise Architecture, Infrastructure, DevSecOps and 3rd party teams to develop the right architecture to support & modernize the payments platform in a seamless manner. Lead engagement across multiple products & engineering teams to deliver incremental value against a multi-year modernization roadmap. Perform research, analysis, design, creation, and implementation of applications to meet current and future user requirements. 

Candidate Profile

Education And Experience


  • 8+ years’ experience in developing software with expert-level expertise in multiple programming languages and methodologies
  • 8+ years’ experience with application development tools
  • 4+ years’ experience in architecture solution development for complex/enterprise level systems
  • 4-year degree or equivalent experience/certification
  • 5+ of engineering leadership experience in leading and building technology platforms for B2B and B2C services


  • Prior experience in building and integration Payment services e.g., Tokenization, Fraud/Risk, Authorization  
  • Demonstrated ability to anticipate future software engineering opportunities
  • Deployment and support of payment processing for on-property POS and Chip/Pin services
  • Technology leadership experience in a sourced environment
  • Prior experience in integrating with Payment service providers such as Freedom Pay, Elavon, Adyen, Stripe is a plus
  • Strong knowledge of industry standards and specifications
  • Experience leading teams with the following (or similar) tech/tool/platform
    • Spring Boot
    • Webflux,
    • GraphQL
    • node.js
    • Microservices development
    • AWS/Azure
  • Graduate degree
  • Technology certifications
  • Experience in waterfall and/or agile software methodologies

Core Work Activities

Technical Leadership
  • Provides deep expertise in defining the architectural and technical software solutions to deliver critical capabilities in an enterprise platform
  • Provides recommendations and perspective on forward looking technology and tools for future state system development
  • Trains and/or mentors other team members, and peers as appropriate
  • Identifies opportunities to enhance the service delivery processes.

Delivering Technology

  • Responsible for creating technical solutions for complex business needs
  • Responsible for estimating level of effort to create to deliver solutions
  • Validates completeness of requirements when reviewing Service Provider solutions
  • Ensures all solutions follow the defined enterprise architecture standards and review processes
  • Ensures proper coordination with appropriate IT and vendor relations teams
  • Provides consultation for routine and complex systems development
  • Ensures early warning to the business stakeholder executives regarding degraded or missed service levels
  • Coordinates with Operations and Infrastructure teams for deployment and production support activities

It Governance

  • Follows all defined IR standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
  • Maintains a proper balance between business and operational risk
  • Follows the defined project management standards and processes

Service Provider Management

  • Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
  • Makes short term plans for the team to effectively utilize resources
  • Monitors Service Provider outcomes
  • Reviews estimates of work effort for client project provided by Service Providers for accuracy

Facilitates timely resolution of service delivery problems and minimizes the impact to clients

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?

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About this Employer

Bethesda Marriott

5151 Pooks Hill Road
Bethesda, MD 20814


407 Room Hotel

Located northwest of Washington, DC, in Maryland's Capital Region, our Bethesda, Maryland hotel is part of a thriving area with 200 restaurants, 20 art galleries and some of the best shopping in the area. Wisconsin Ave. is accessible just outside the hotel for direct access to I-270 and 495 and an easy 2-mile drive to downtown Bethesda, where plenty of parking is available and its bustling streets often host special events. We understand ease of transportation is a must, which is why our hotel in Bethesda, MD offers complimentary shuttle service to downtown, local destinations like the NIH campus and White Flint Mall, and the Metro's Red Line which provides continuous service to downtown Washington, DC. With 399 luxuriously chic hotel rooms, 8 distinguished suites, 18,500 sq ft of flexible event space and state-of-the-art Washington, DC meeting rooms, our Bethesda, MD hotel will provide you with the ideal venue for your meeting or create a lavish backdrop for your wedding reception in Maryland.