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Restaurant Shift Mgr

Posted February 28, 2023

Resorts World Catskills
Monticello, NY
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About This Job

Description

Shift Manager Duties And Responsibilities Include But Not Limited To

  • Manage and oversee the entire restaurant operation
  • Deliver superior guest services
  • Ensuring guest satisfaction
  • Respond efficiently to customer questions and complaints
  • Organize and supervise shifts
  • Manage and lead staff
  • Hire new employees
  • Training and evaluate staff performance
  • Estimate consumption, forecast requirements and maintain inventory
  • Manage restaurant supplies
  • Control costs and minimize waste
  • Nurture a positive working environment
  • Monitor operations and initiate corrective actions
  • Implement innovative strategies to improve productivity and sales

**Please take note this is a 24/7, 365 operation so hours of work will vary.

Qualifications

Cash Handling

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About this Employer

Resorts World Catskills

888 Resorts World Drive
Monticello, NY 12701

(833) 586-9358

Casino Resort

rwcatskills.com

About Resorts World Catskills

Located in the heart of New York’s Catskill region, Resorts World Catskills (RWC) Casino Resort offers guests unmatched experiences in excitement, entertainment, and luxury. The integrated casino resort includes an 18-story all-suite hotel, and a casino featuring 100,000 square feet of gaming action including 150 live Las-Vegas style table games, 1,600 state-of-the art slot machines, a poker room, private gaming salons and a 100-seat sportsbook lounge.

The casino resort also offers 10 varied bar and restaurant experiences, which includes an Italian steakhouse created by celebrity chef Scott Conant, and year-round live entertainment at the 2,500-seat RW Epicenter, casino bars and lounges.

The luxurious hotel located within Resorts World Catskills is comprised of 332 suites, the Crystal Life Spa, two indoor pools, and two fitness centers. The integrated casino resort also includes additional stay and play destinations on its campus, including The Alder, an adjacent 101-room lifestyle hotel featuring the first Topgolf Swing Suites in New York State, and Dos Gatos, a cantina-style Mexican eatery and the recently opened Kartrite Resort and Indoor Waterpark, and will be expanded to include a Rees Jones redesigned golf course.