Conference Center Coordinator

-Responsible for learning the hotel brand and strategy

-Responsible for meeting with client to finalize all details and ensure the successful execution and flow of contracted programs including but limited to, banquet event orders, all food and beverage and meeting needs, rooming lists, ground transportation, special room service needs, group resumes, master account billing, audio visual and box handling

-Meet and greet client, oversees pre-cons, and runs resume meetings

-Close out files by finalizing billing, commissions, rebates, etc. within 48 hours

-Prepare and assist in collection of attrition and cancellation fees

-Respond and complete all history requests for the hotel

-Weekly tracking of all group room pick-ups within a 90-day period, and weekly reporting to Director of Sales and Revenue Director to maximize room blocks and layering of additional groups

-Conduct client site inspections and promote facilities and services

- Be aware of the overall set-up and implementation of events and meetings

- Check on client throughout event period to ensure smooth meeting

- Provide prompt and accurate responses to all client requests for proposals and information

-Completes daily/weekly/monthly reports as directed by the DOS/GM

-Details all hotel business and ensures rooming lists and final counts are received in a timely process

-Coordinates all details of banquet and catering events with all areas of hotel to include food and beverage, front desk, housekeeping, and accounting

-Perform various other duties as assigned to meet business objectives

Requirements

- Must be able to work all shifts including AM's, PM's, overnights, weekends, and holidays.