Photo of Bally's Kansas City, Kansas City, MO

Supervisor - Food and Beverage

Bally's Kansas City

1800 East Front Street
Kansas City, MO 64120

Managed By Bally’s Corporation



Essential Functions
  • Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
  • Appropriately use all related equipment, including cash registers, Micros, and credit card machines.
  • Delegate authority and assign responsibilities and work schedules to department staff, and monitor for timely and proper completion.
  • Provide hands-on leadership for all food and beverage outlets.
  • Review, approve, and administer disciplinary action as necessary.
  • Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member and guest information.
  • Accurately collect payment for meals and give change when needed.
  • Promptly and correctly serve all items ordered by guests.
  • Order and stock food and beverage items and maintain inventory control.
  • Clean all areas of restaurant and all equipment to ensure sanitation standards are met at all times.
  • Have complete knowledge of all casino events and promotional activities.
  • Keep work area in a clean and orderly manner.
  • Ensure the safety and security of team members and guests.
  • Comply with all policies and procedures established by Bally's KCand departmental management.
  • Other duties as assigned or any reasonable request from any member of management.
Knowledge, Skills, Abilities, And Other Characteristics
  • A high school diploma or GED is preferred.
  • At least 2 years of experience in restaurant operations, or equivalent combination of education and experience is required.
  • Must obtain and maintain Missouri Gaming Commission occupational license, food handler’s license, Kansas City, Missouri liquor permit, and TIPS certification.
  • Understand and adhere to all liquor control laws and regulations, sanitation and health department regulations for safe handling of food and alcohol, and any other federal, state, and/or local regulations.
  • Appropriate use of office equipment, including personal computer, telephone with voice mail system, fax machine, and copy machine.
  • Must be able to work any necessary hours, including late nights, weekends, and holidays.
  • Read, write, and understand somewhat complex instructions.
  • Communicate appropriately with all casino customers, casino departments, and fellow team members.
  • Understand and adhere to all Missouri Gaming Commission regulations and any other applicable federal, state, and/or local regulations
  • Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
Physical Demands And Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • PHYSICAL DEMANDS: while performing the duties of this job, the team member is required to stand and walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, bend, or crouch; and talk and hear. The team member must lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • WORK ENVIRONMENT: while performing the duties of this job, the team member is exposed to variable temperatures, smoke, and bright flashing lights. The noise level in the work environment is usually very loud.

This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation.Bally'sKC reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President & General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.

Posted September 3, 2023

Bally's Kansas City

Bally’s Kansas City casino features 900 slot and video poker machines and over 20 table games in it's 45,000 square foot casino.

Food & Beverage venues include the Pulse Bar, Tradewinds Marketplace, the 1800 Baccarat Lounge featuring 1800 Noodle Bar, and the Celebrity Casino & Lounge

National restaurant brands, include Sugar® Factory and Chickie’s & Pete’s sports bar, in addition to new amenities and retail offerings located in the pavilion.

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.