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Coordinator - Events and Promotions

Posted March 6, 2023

Bally’s Evansville
Evansville, IN
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$17.00 per hour

About This Job


Directs all bus traffic and dispenses information to guests concerning their visit to the facility.
Essential Duties And Responsibilities

1. Responsible for assisting with the daily set-up, execution and related emcee functions of daily casino prize giveaway promotions.

2. Promotes Tropicana products, services, events and promotions via public address system.

3. Educates players in the understanding, application and usage of the Tropicana Rewards card to include its benefits.

4. Interacts with all casino related

5. Escorts bus groups onto the Casino Floor to assist patrons with directions, and general information.

6. Distributes and describes all coupons and incentives to bus customers.

7. Responsible for assisting with all paperwork and accountability.

8. Responsible for assisting with greeting all guests.

9. Responsible for assisting with the emcee functions of weekly slot tournaments as assigned.

10. Promotes Tropicana products, services, events and promotions via public address system throughout the day.

11. Responsible for assisting with the input of all passenger information not captured by reservations.

12. Responsible for assisting with educating passengers on the Players Club benefits.

13. Responsible for maintaining daily procedures regarding the Players Club members which includes, discerning appropriate identification, filing and record keeping.

14. Responsible for assisting with maintain and balancing a cash drawer.

15. Responsible for assisting with coupons and newspaper promotions regarding gaming specials and promotions on property.

16. Responsible for making public announcements; pre-boarding or special announcements.

17. Responsible for assisting with direct mail inquiries to include updating customer account information and related duties.

18. Assists with the resolution of player complaints and problems.

19. Assists with promotional item implementation, distribution and redemption.

20. Reports customer problems to other appropriate department for resolution.

21. Other duties may be assigned at any time.

Supervisory Responsibilities
This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education And/Or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or 1 to 3 year's equivalent combination of education and experience.
Certificates, Licenses, Registrations
Must be able to obtain an Indiana Gaming Commission License.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team Members of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole

numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and

interpret bar graphs.

Computer Skills
Basic computer skills
Access To Sensitive Materials
Access to patron/player database.
Access To Gaming Facility
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About this Employer

Bally’s Evansville

421 NW Riverside Drive
Evansville, IN 47708

(812) 433-4400

243 Room Hotel Casino

Bally’s Evansville offers 45,000 sq. feet of gaming space, 1,000 slot machines, 30 electronic and live tables, a sports book, 338 hotel rooms and suites, three restaurants, four bars, a live entertainment venue, and 50,000 sq. ft. of interior and exterior convention and event space.

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.