Description

Starting Wage $20.00 Per Hour

Essential Duties And Responsibilities

Sets up, verifies and runs jobs using job control language statements and/or other appropriate commands.

Assists in analysis and recovery of system/s when malfunction occurs.

Perform routine Daily Systems Checks and documents results to identify anomalies to be resolved.

Assists in monitoring security procedures.

Monitors and performs all Production and File Server back-up and recovery.

Documents all new, changing and malfunctioning jobs related to the hardware and software in an Helpdesk environment.

Troubleshoots software and hardware to provide end User support throughout the organization.

Maintains the Windows based Active Directory and File Server to ensure proper printing and accurate delivery of customer files.

Assist in monitoring and performs maintenance and set up of hardware and software on network- LAN/WAN systems.

Monitors hardware and software on Phone Systems.

Maintains tape library and inventory of systems requiring backup to ensure available resources.

Monitors environmental equipment (air conditioning, humidity and temperature of computer equipment).

Assists users to resolve problems with computer hardware and software (help desk).

Assists in communication, coordinating and scheduling work with vendor service providers.

Assists with system software loading and hardware maintenance on administrative computer systems and network.

Work requiring experience in AS400, Unix AIX, VMWare ESXi, Windows and Windows Server operating systems.

Maintain compliance with Regulatory Control, PCI and Sarbanes Oxley Policies when working on any system under review.

Follows the Thoughtful Service model at all times

Knowledgeable of the Indiana Gaming regulations as well as Tropicana Evansvilles internal controls, policies and procedures

Must be available for regularly scheduled work.

Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

Associates degree in related field; or two to three years related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Must be able to obtain and maintain an Indiana Gaming License.

Language Skills

Must be able to read, write and speak English fluently. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Computer Skills

Expert computer skills a must.

Access To Gaming Facility

Yes