Description

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Ability to ensure the highest standards of quality by developing and enforcing standard drink recipes and training procedures.
• Work directly with the F&B Manager to ensure quality product, presentation and service to our guest.
• Expected to assist in the completion of the monthly inventory and submit all reports to finance
• Scheduling of hourly personnel.
• Responsible for hiring and training through hands on job training. Demonstrating professional Banquet techniques and methods as well as projecting a professional attitude and manner at all times.
• Adheres to all Human Resources policies & procedures, completes appropriate paperwork in a timely manner.
• Ensure proper execution and quality control of banquet events
• Schedule and conduct daily department pre-shifts and department meetings bi-monthly.
• Establish employee goals and conduct employee performance reviews.
• Maintains a safe, sanitary and organized work environment.
• Complete beverage menu knowledge.
• Knowledge of all promotions and events.
• All other duties as assigned.

Qualifications

• Excellent customer service skills
• High School graduate or equivalent
• 5 - 7 years restaurant experience, with progressive supervision/management a plus.
• Successfully complete the Food Service Sanitation training program within their first 90 days of employment.
• Excellent written and verbal communication skills
• Must be able to successfully complete TIPS trained and receive a Basset Card
• Basic sanitation laws of local health department skills required
• Strong administrative, organizational and decision making abilities
• Ability to lead, influence others and coach for success

Physical, Mental, And Environmental Demands

• Physically mobile with reasonable accommodations
• Respond to visual and aural cues
• Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws
• Read, write, speak, and understand English
• Able to work flexible shifts
• Operate in mentally and physically stressful situations

***Must be 21 years old***