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Technician - Slots

Posted March 19, 2023

Bally’s Dover
Dover, DE
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$20.00 per hour

About This Job


Responsible for the installation, maintenance, and repair of gaming equipment in the casino, including but not limited to video lottery terminals, currency and coin counting equipment, data system monitoring equipment, player tracking hardware and software, data card embossers, bill breakers, and jackpot kiosks.

Essential Functions
  • Troubleshoot and repair any and all related equipment including all circuit boards without assistance.
  • Responsible for the initial set-up and check-out of new machines of all types, ensures the machines are in proper working condition.
  • Perform repairs and preventative maintenance of all slot machines and other technical equipment or operations-related equipment, including cleaning machines and overhauls.
  • Answer all customer service calls in an expeditious manner and notify proper personnel to service customer unable to address the problem.
  • Observe all video lottery regulations and company policies and procedures.
  • Maintain the integrity of the operations and related equipment and secure all company assets and property at all times.
  • Responsible for the security of keys, radio, and data system cards during assigned shift.
  • Responsible for completing all regulatory and company operational logs/forms correctly; including repair logs, M.E.A.L. logs, and daily logs.
  • Work with Lead Gaming Technician and Slot Ambassadors to ensure video lottery terminals, and gaming-related equipment are in proper working order and all customer needs are satisfied.
  • Perform renovations or changes to the slot gaming area.
  • Tag repairable parts noting appropriate information.
  • Advise Lead Gaming Technician in developing / teaching advanced electronic repairs.
  • Exceed guest expectations by providing a great entertainment experience with friendly, courteous and timely service
  • Act in a professional manner towards guests and all employees at all times.
  • Works safely, following all established safety rules and regulations
  • Communicates effectively with co-workers, supervisors and guests
  • Follows all relevant policies and procedures
Additional Functions
  • Performs other duties as assigned.
  • Must possess high school diploma or GED or equivalent work experience
  • Must posses a thorough knowledge of electronics and display including OHMS Law, Trans Theory, Micro Theory, computer systems and networks video monitor circuitry and basic computer programming; appropriate electronic technical schooling and have mechanical aptitude.
  • Must possess good communication skills
  • Must be able to report to work on time as scheduled
  • Must be able to work weekends, holidays and nights as needed
  • Must be able to successfully pass a background check and receive a license from the DE Lottery
  • Must present an overall professional appearance and report to work in appropriate attire
  • Must possess excellent analytical, problem-solving, critical thinking and decision-making skills.
  • Must possess excellent troubleshooting and diagnostics skills.
  • Must be able to read and interpret schematics, electronic circuitry, and blueprints.
  • Must be able to logically and independently plan, organize and complete work
  • Must be able to make progress on multiple assignments under time constraints.
  • Must be able to learn specific job duties and complete detailed work assignments, and to maintain knowledge of basic concepts and techniques.
  • Must be able to use tools and equipment, including various power tools.
  • Must be able to speak, read and write English
Organizational Relationships

Accountable to: Lead Gaming Technician

Accountable for: N/A

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.

Bally’s Dover is an equal opportunity employer.

Addendum To Job Description

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

Physical Requirements




Pull (100 pounds)




Color Perception

Climb, Ascend/Descend (Stairs, Ladders)


Stoop /Kneel /Crouch


Hearing / Listening


Lift (100 pounds)



Clear Speech / Talking


Carry (100 pounds)




Drive (local / long distance)

Repetitive Motion


Dexterity /Hand


Ability to move Distances



Dexterity /Fingers


Stand for Extended Periods

Reach (Above Shoulder)


Push (100 pounds)


Sit for Extended Periods


Mental / Reasoning Requirements


Reading – Simple


Writing – Simple

Advanced Math Skills

Reading – Complex

Writing – Complex


Analysis / Comprehension



Basic Math Skills


Judgment / Decision Making

Work Environment


Shift Work


Pressurized Equipment


Works Alone

Extreme Heat


Moving Objects


Works with Others

Extreme Cold

High Places


Verbal Contact with Others


Extreme Noise

Fumes / Odors


Face-to-Face Contact


Mechanical Equipment

Hazardous Materials




Electrical Equipment


Dirt / Dust


The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

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About this Employer

Bally’s Dover

1131 North DuPont Highway
Dover, DE 19901

(302) 674-4600

500 Room Casino

Bally’s Dover is a unique Four Diamond casino hotel conveniently located in the heart of the Mid-Atlantic region. Our smoke-free casino features 33 table games such as Craps, Mini Baccarat Macau Style with Dragon Bonus, Blackjack, Roulette, Emperor's Challenge Pai Gow Poker, High Card Flush, 3 Card Poker with 6 card bonus bet, Player's Edge 21+3, Heads Up Hold'Em, and Cajun Stud. Players also enjoy 2,200 slot machines, including progressives and penny machines all the way up to $100 slots.

Our luxurious AAA-rated Four Diamond casino hotel is the largest in Delaware with 500 well-appointed guest rooms and suites. The stunning Rollins Center® ballroom and well-equipped breakout rooms accommodate conventions, corporate meetings, banquets, weddings and celebrations of many kinds.

Bally's Dover Casino Resort offers a wide variety of dining options from New York-style deli to a gourmet steak and seafood restaurant.  Casual dining includes family-style Italian, specialty seafood, station-style buffet, two gourmet coffee and pastry shops and more. Food & beverage venues include Gr8 Burgers, Jerry Longo's Meatballs & Martinis, Macau Kitchen Express, The Royal Prime, Sugar Factory, Sweet Perks Too and the Winner's Circle Restaurant.

Toppers Spa/Salon offers exquisite spa treatments and salon services in a tranquil setting.  Our shops include Godiva, Swarovski, The Colonnade Marketplace and Fashions of The Colonnade featuring trendy and classic designer apparel and accessories.

World-class sports action awaits with live harness racing from November to April with a liberal purse structure to attract the best horses and drivers from Delaware, Maryland, Pennsylvania, New Jersey, New York, Ohio and Canada.

Guests can wager on harness and thoroughbred horse racing from across the country, 363 days a year in our Race & Sports Book, in addition to professional football sports betting. Our casino hotel adjoins Dover International Speedway®, which hosts two thrilling NASCAR® race weekends each year.

We feature some of the best live entertainment in our region as well as live boxing events.

Our parent company, Bally’s Corporation is a global casino entertainment company with a growing presence including award-winning casinos and resorts, as well as a broad portfolio of digital sports betting and casino offerings.With approximately 10,500 employees spread in offices around the world, Bally’s Corporation is one of the fastest-growing competitors in our field. Company assets within the United States include 15 casinos, a horse racing track, and access to online sports betting licenses in 18 states. Our casino operations boast an impressive total collection of over 15,000 slot machines, 500 table games, and 5,300 hotel rooms.