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Front Office Agent

PTO, Benefits Package, Travel Discounts, Meals Provided During Shifts

Posted January 19, 2023

Marriott Minneapolis Airport
Bloomington, MN
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Join our team of Guest Service Superstars!

Compensation

$18

About This Job

The Minneapolis Airport Marriott is looking for Full Time energetic and highly motivated Front Desk Services Agents with a positive attitude who can work in a fast paced hotel environment. This is a Full-Time position and requires flexible availability for both day and evening shifts (including weekends and some holidays).

We are one of the largest Hotels in the state with 472 rooms. During the week our hotel is occupied primarily by business travelers who stay with Marriott because they have an expectation for a very high level of satisfaction. During the weekend, our hotel changes hats and fills with guests in town for leisure, sporting events, competitions and travelers with the same level of expectations.

Responsibilities include:

  • Ensure the appropriate checking in and checking out of guests is handled in a courteous and professional manner
  • Operating telephone switchboard station
  • Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bell person, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction.
  • Provide information to guests about room features, property amenities, and local areas of interest.
  • Assist guests with accessing the internet
  • Marriott MARSHA experience a plus!

There is always a support staff around to help and everyone works together here. You must have an engaging personality and an attitude designed to serve. You must be willing to learn how to be the best “Brilliant Host” you can be. We make genuine personal connections and provide the same level of service you would provide in your own home.

The opportunities are endless. Our company has hotels all over the US in amazing places and opportunities to move within the company are common. Advancement opportunities are everywhere in a big hotel, as well.

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About this Employer

Marriott Minneapolis Airport

2020 American Boulevard East
Bloomington, MN 55425

(952) 854-7441

473 Room Hotel

www.marriott.com

Our Hotel

Modern amenities and a welcoming atmosphere come together at Minneapolis Airport Marriott. Ride a free shuttle from Minneapolis-Saint Paul International Airport to our hotel near Minnehaha Falls Regional Park, the Mall of America® and Minneapolis VA Health Care System. Following an eventful day, relax in your spacious room while kicking back on plush bedding and browsing the premium channels on our flat-panel TVs. Stay productive by using our ergonomic workstations and high-speed Wi-Fi. Whenever hunger strikes, Bistro 79 serves breakfast, lunch and dinner right on site. Savor American cuisine paired with a glass of wine or a handcrafted cocktail. Our fitness center will allow you to get in a workout whenever you choose, and you can opt to take a swim in our indoor pool during downtime. From receptions to corporate events, our 23 venues provide the ideal space to gather in.