Description

Salary: £26,975/year

Conrad Hotels & Resorts is one of the three Hilton Luxury Brands combining contemporary design, sophisticated amenities, and personalised service to provide exceptional travel experiences all over the world. Each hotel is connected to its own destination and locality, embracing its community. CONRAD Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer access to world of infinite connections, intuitive services, and inspired experiences along our guests’ journeys. We are the destination of a new generation of smart luxury travellers for whom life, business and pleasure seamlessly intersect. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10 % in the world.

In 2022 Hilton was ranked number 3 Best Big Companies to work for by Great Place to Work and Fortune. 

A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

What will I be doing?

• 4 days on 4 days off
• Monitor and control staff entrances
• Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately
• Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained
• Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies
• Responsible for checking goods received out of hours
• Maintain system that records the issue and receipt of departmental keys
• Operate, check and monitor the CCTV system
• Patrol the hotel on a regular basis ensuring fire walks take place and are recorded
• Ensure safe passage of cash transfers within the hotel
• Support evacuation of the hotel during fire alarm situations
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Provide secure storage for guest oversized items
• Ensure hotel facilities and function rooms remain secure and locked when not in use
• Maintain the Security Log Book and Incident Reports
• Liaise with Police in the absence of Security Team Leader
• Report any maintenance or hazard issues to the supervisor on duty
• Adhere to all Health and Safety Regulations

To successfully fill this role, you should have: 

• At least two (2) years of law enforcement experience either on a Security Bureau or military training
• Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures
• Should be well versed in local law/government regulation
• Absolute discretion and confidentiality regarding sensitive information
• SIA trained and licensed
• Positive attitude
• Good communication skills
• Good grooming standards
• Ability to work under pressure, keeping calm in emergency situations
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in customer service environment
• First Aid
• Knowledge of P.A.C.E.
• IT proficiency

Benefits The benefits of working for Conrad St James Hilton are huge:

• Competitive salary
• Paid overtime
• Go Hilton rates so you can travel the world
• Sick pay increasing with length of service
• Healthy meals provided
• Laundry service and full provision of uniform
• 42 hour working week providing a healthy work / life balance (Part-time positions are also available)

Travel

• St James Park Tube station – District & Circle Line- literally just across the road
• Westminster Tube Station- Jubilee Line- 4 mins walk
• Victoria Station ( 6 mins walk )
• Waterloo Station (10 mins walk )  – Mainline

Requirements