Posted January 24, 2023JW Marriott Savannah Plant Riverside District
The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you! The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.
We believe people want to be inspired!
Our Grand Performers Receive Many Benefits Including:
Marriott Employee Discounts Worldwide
The overall objective and purpose of the House Car Driver position are to provide hospitable service to our guests to include safe transportation forOur guests. The incumbent is responsible for driving guests to and from our three downtown Savannah properties. They are to provide the HighestLevel of service in support of the mission, core values, standards, and goals established by the company.
Primary responsibilities and tasks include, but are not limited to the following:
Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control
Open shuttle doors for guests upon arrival and departure.
Welcome and direct guests upon arrival to the destination.
Provide a fond farewell and explain the shuttle retrieval process.
Carefully operate hotel owned shuttle, maintain the security of shuttle keys, and ensure the shuttle is clean, filled with fuel, and maintained for
Maintenance and security.
Inspect the vehicle for damages and notate according to standard operating procedures.
Respond promptly to questions, concerns, and special requests. The follow-up to ensure the guest is satisfied.
Communicate with departments using the proper equipment and etiquette.
Maintain knowledge of hotel amenities, features, and hours of operation.
Maintain updated information regarding area attractions, local events, activities, and services.
Operate a radio for communication between shuttle and hotel.
Solve problems proficiently.
Maintain a neat and organized work area.
Maintain cleanliness of the front drive, including sweeping and disposing of trash and debris.
Maintain the integrity of Company proprietary information and protect company assets.
Maintain complete knowledge and comply with company policies and procedures.
Maintain neat, clean, and professional appearance according to standards
Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions
Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
Develop and maintain a positive working relationship and support the team to achieve our goals.
Attend required training and meetings.
All other duties as assigned, planned or un-planned
To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility.
Listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.
Ability to perform all driver-related tasks and proficiently use job-related software, property management systems, and office equipment
Ability to operate a vehicle with a manual and standard transmission
Ability to remain calm in various situations, use sound judgment and effectively solve problems
Ability to read and interpret documents such as safety rules and procedural manuals
Strong written, verbal, and interpersonal skills
Must have a valid driver’s license and consent to MVR checks annually.
High school diploma or General Education degree - required
Minimum of 6 months of relevant work experience in similar scope and title – required
Experience within luxury brand/markets - required
Knowledge of local area - preferred
The work environment/conditions described herein are representative of those that an incumbent may experience.
Must be comfortable working in a shared space, with constant noise, without the use of a private office, as well as working in inclement weather
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice.
The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.
While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stoop, bend, and crouch.
Walk and stand up to 8 hours on a daily basis.
Push, pull, and lift up to 40 lbs.
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation.
Which require sitting, waiting, and standing for long and short periods of time.
The JW Savannah Plant Riverside District is not only Savannah’s most luxurious hotel but a vibrant entertainment destination and inspiring experience. From incredible dining to high-end shopping and live music, we create elegantly curated experiences, stripping away the unnecessary to reveal the exceptional. Once an iconic power plant in Georgia, the Plant Riverside District now represents the beauty of progress. Whether seeking a romantic getaway or a work hard/play hard business trip, we provide a setting suited to your needs with timeless sophistication blended with eye-catching details. Choose from three unique buildings for a customized atmosphere to match your style: bold and contemporary maritime details in the Atlantic, romantic and elegant styling in the Three Muses, and historic chic architecture in the Power Plant. Complete your experience with numerous dining options, rooftop bars, a concert venue, art gallery, riverfront park and even natural science exhibits to spark your imagination.