Search 23,756 current hospitality jobs

Benefits Manager - Union Plans

Posted January 24, 2023

Bethesda, MD
Save this job

About This Job

With a career at HMSHost, you really benefit! We offer:

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Free parking and onsite fitness center
  • Wellbeing Support Program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus


The purpose of the Benefits Manager, Union Plans position is to coordinate daily benefit processes and activities to ensure that plans, policies, and procedures are administered correctly for Union Health & Welfare and Retirement benefit programs in North America.

Essential Functions

  • Develops and maintains positive working relationships with union benefit vendors. Serves as primary point of contact and ensures that any issues and questions are handled efficiently and accurately per regulatory and contractual obligations.
  • Serves as primary point of contact for field Human Resources and Operations staff on union benefit plan eligibility questions and other issues.
  • Spearheads change management for locations transitioning to union benefits.
  • Implements automation and continuously manages weekly/monthly eligibility files and deduction files for union benefit plans.
  • Consults and collaborates with the Labor Relations, Payroll, and HRIS teams as it relates to the administration of union benefits, including coordinating system changes, updates, deduction management, and testing between various systems and vendors; coordinates audits for union sponsored benefit plans
  • Provides assistance on financial administration of benefit plans in collaboration with Payroll (funding, journal entries, participant direct payments, etc.)
  • Performs compliance tasks required by ERISA, IRS, and DOL, including coordinating all aspects of the reporting requirements for the Affordable Care Act.
  • Participates in benefits events at the Operations Support Center (OSC), such as benefits orientation, Annual Benefits Fair, and wellness activities; collaborates with Benefits team members.

Reporting relationships and other important information

  • Benefits Manager, Union Plans position as described falls under the Fair Labor Standards Act as an Exempt position.
  • This position reports to the Senior Director, Benefits.

Minimum Qualifications, Knowledge, Skills, and Work Environment

  • Requires business knowledge and acumen typically gained through a Bachelor’s degree in Human Resources, Business, Finance, Law, or a related field and at least five years of experience
  • Requires specific experience administering multi-employer benefits plans and collective bargaining agreements, ACA experience is strongly preferred
  • Requires demonstrated ability to prioritize multiple and often conflicting priorities in a fast-paced environment
  • Requires excellent interpersonal, customer service and advocacy skills, and the ability to positively interact with people who speak different languages and come from various socio-economic backgrounds
  • Must possess solid analytical and problem-solving skills; ability to analyze data effectively and efficiently
  • Requires excellent business judgment with the ability to communicate persuasively at all levels of management; strong writing, editing and verbal skills are essential
  • Requires proficiency in office software and applications, specifically Excel, Word, PowerPoint, and Outlook


All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.

HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Save this job

About this Employer


6905 Rockledge Drive
Bethesda, MD 20817

(240) 694-4100

Corporate Office

HMSHost Leading the Industry

HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10Best Readers’ Choice Travel Awards gave first place honors to both of HMSHost’s Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further.

About HMSHost

Global restaurateur HMSHost is a world leader in creating dining for travel venues. HMSHost operates locations all over North America, and is part of Autogrill Group, the world’s leading provider of food & beverage services for people on the move. Visit for more information.