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Intern - Cat World


Posted January 25, 2023

Best Friends Roadhouse and Mercantile
Kanab, UT
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$15.00 per hour

About This Job

Time Commitment: 40 hours per week for 12 weeks (5/29/23-8/18/23)

ORGANIZATION DESCRIPTION: Best Friends Animal Society is a national non-profit focused on ending the killing of cats and dogs in America's shelters by 2025. Best Friends is leading the no-kill movement by running lifesaving community programs for dogs and cats, providing support and training for animal shelters and rescue groups, and mobilizing community members on behalf of pets in need across the country. 

The communities we partner with are diverse and multicultural – and we want that to be reflected within our organization. We welcome our employees’ unique wisdom, special skills, passion, and whole self to the workplace. We believe that our differences are pivotal to uniting the movement and achieving our mission. Our hiring practices are based on kindness and treating all living things, people, animals and the planet, as we would like to be treated. We encourage candidates who can add to our culture by bringing their fresh perspectives and unique lived experiences to apply.


The Cat World Intern works within a team setting to provide hands on daily care and medical support to the cats at the Sanctuary. Interns are valued team members and play a direct role in achieving Best Friends Animal Society’s no-kill mission and organizational success. This position works directly with the public to create positive volunteer and visitor experiences and share Best Friends’ mission and initiatives.Interns may receive assignments and projects based on their interests, learning goals, and organizational needs.

The Cat World Intern reports to Brittany Nataro, Cat World Supervisorand will receive regular supervision and feedback.The minimum time commitment for the Cat World Internship is 40 hours per week at $15.00 per hour for 12 weeks. This is an on-site internship at the Best Friends Sanctuary in Kanab, Utah. Interns must arrange for their own housing and transportation. Students seeking college credit are welcome to apply. 

Intern orientation includes a tour of the Sanctuary and Cat World, overview of rules, safety protocols, and daily schedule. Interns will have the opportunity to meet with Best Friends founders and Senior Leadership, learn about and shadow staff in other departments, work on projects specific to their learning and career goals, and attend presentations on various animal welfare topics. 


  • Work within a team setting to oversee the health, well-being, and general care of resident cats.
    • Assist in providing basic and routine care for animals which includes feeding, watering, light grooming, and transportation to medical appointments.
    • Assist in supporting the animals’ medical needs which may include administering daily medication, administering subcutaneous fluids, nebulizing cats, weighing cats, and preparing special food for cats with dietary restrictions.
    • Clean work areas and preserve the physical appearance of Cat World buildings and grounds: scooping, sweeping, mopping, trash removal, laundry, etc.
    • Assist in creating a comfortable and stimulating environment for the animals, including helping with cat intakes, socialization, and enrichment opportunities.
    • Follow all safety and quarantine protocols outlined by department leadership.
  • Be a Sanctuary ambassador, representing Best Friends’ work to visitors and volunteers, and speaking to the Sanctuary’s special role in Best Friends’ no-kill mission. 
    • Work alongside and support volunteers, potential adopters, workshop attendees, and other types of visitors. 
    • Greet and conduct tours, speak about specific animals, cat welfare issues, the work of Cat World and the Sanctuary, and answer questions.
    • Interns may be asked to represent Cat World at various community events. 
  • Attend and participate in various learning, networking, and socialization opportunities with other interns, Best Friends staff members and founders.
  • Treat people around you with Kindness and Compassion, build trust by demonstrating authenticity and following through on your commitments, prioritize your well-being, and work to build strong inclusive relationships with your colleagues by participating in communication loops to share and receive honest feedback.


  • Gain a comprehensive understanding of proper care for various types of cats including their diet, training, and enrichment needs.
  • Learn processes and procedures for intakes, cat introductions, group housing placement, and behavioral management.
  • Learn and practice basic medical care for cats, especially those with chronic health conditions.
  • Develop an understanding of basic behaviors, body language, and signs of stress in cats.
  • Gain skills in communicating with visitors and giving engaging and interactive tours, creating positive volunteer experiences.
  • Develop a knowledge of the no-kill philosophy and Best Friends’ role in the animal welfare movement (ex: community cat programs/trap-neuter-vaccinate-return, promoting adoption, supporting spay/neuter).
  • Individual goals and projects can be adjusted to the intern’s interests (i.e., medical, behavioral/enrichment, or education). 


  • Strong desire to work with cats and relevant cat handling experience or willingness to learn.
  • Ability to receive and provide constructive feedback, and a commitment to learning and improvement. 
  • Commitment to communication, cooperation, and collaboration.
  • Active listening skills and confidence to ask questions if needed.
  • Basic knowledge of Microsoft Office programs.
  • Must be able to:
    • Routinely lift up to 60 pounds and perform daily strenuous and/or repetitive activities including sweeping, scooping litter boxes, climbing ladders, mopping, bending, stooping, lifting, reaching, walking, and working at computers (typing, hand motions). 
    • Work indoors and outdoors in a variety of weather conditions including extreme heat and cold.
  • Must be comfortable with:
    • Potential contact with hay, dust and other allergens.
    • Potential exposure to zoonotic disease. 
    • Interaction with animals that have significant behavioral and/or medical issues.
    • Potential exposure to animal injury, illness, and/or death.
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About this Employer

Best Friends Roadhouse and Mercantile

30 North 300 West
Kanab, UT 84741

Telephone (435) 644-2001
Reservations (435) 644-3400

40 Room Hotel

About Best Friends Animal Society

The Best Friends Roadhouse and Mercantile is an extension of the longstanding hospitality experienced at Best Friends Animal Sanctuary. Best Friends Animal Society is a leading national animal welfare organization dedicated to ending the killing of dogs and cats in America's shelters. In addition to running lifesaving programs in partnership with thousands of animal welfare groups across the country, Best Friends has operations in New York City, Los Angeles, Atlanta, Houston, Salt Lake City and Northwest Arkansas and runs the nation’s largest no-kill animal sanctuary.

Best Friends Animal Society is a leading animal welfare organization working to end the killing of dogs and cats in America’s shelters by 2025. Founded in 1984, Best Friends is a pioneer in the no-kill movement and has helped reduce the number of animals killed in shelters from an estimated 17 million per year to about 347,000. Best Friends runs lifesaving programs all across the country, as well as the nation’s largest no-kill animal sanctuary. Working collaboratively with a network of more than 3,300 animal welfare and shelter partners, and community members nationwide, Best Friends is working to Save Them All®. 

While you are in Kanab, we welcome you to learn more about our lifesaving work, schedule a tour of the Sanctuary, and consider becoming a member of Best Friends Animal Society

Who We Are 

For over 30 years, Best Friends Animal Society has been running the nation’s largest no-kill sanctuary for companion animals and building effective programs that reduce the number of animals entering shelters.

The Best Friends Roadhouse Story

Your southern Utah vacation experience just got better: Welcome to the Best Friends Roadhouse and Mercantile, the latest (and greatest) lodging option among Kanab’s fast-growing hotel and motel offerings.

Located in the heart of Kanab, Utah, just five miles south of Best Friends Animal Sanctuary, the Best Friends Roadhouse & Mercantile welcomes pets and their people. For visitors to the Sanctuary and nearby national parks, it provides a pet-friendly place to stay.

The Roadhouse features 40 rooms as well as a variety of dog- and cat-friendly amenities and services, such as built-in cubbies for snuggling, dog washing stations, pet walking and a fenced dog park area with a splash zone. It’s an animal lover’s dream come true! We can’t wait to welcome you to the Roadhouse, where you can experience the warmth of Best Friends hospitality.

Just for Pets

At the Best Friends Roadhouse & Mercantile, pets are just as much guests as their people are. For their comfort and happiness, we are pleased to provide:

  • Personal pet welcome
  • Complimentary self-serve pet washing facilities
  • Complimentary cleaning products, located in the service building
  • Pet walking service provided in half-hour increments by Best Friends volunteers and staff (a fee applies)
  • Pet visits by our staff during the day (a fee applies)
  • Fenced pet-park area with splash water feature (for pets of lodging guests)
  • Pet treats, beds and retail items in the mercantile building
  • Built-in cubbies and snuggling areas in select guest rooms

Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.