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Navajo Nation Program Specialist - Navajo Nation

Posted January 25, 2023

Best Friends Roadhouse and Mercantile
Kanab, UT
Position located in Chinle, AZ
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$46,790 to $47,738 annually, depending on experience.

About This Job

Position Summary: The Navajo Nation Program Specialist is responsible for building and managing key relationships on the Navajo Nation, coalition building, and facilitating collaboration. The specialist is responsible for identifying the needs of the community and the animals, facilitating lifesaving programs to address these needs, and providing on the ground programming support. The work performed in this position is significant and critical to the success of achieving No Kill 2025.

Essential Duties/Responsibilities:

Coalition Building and Community Relationships

  • Serve as the primary Best Friends liaison for partner organizations within or surrounding the Navajo Nation; identify key partners and cultivate in-depth relationships with them; and deliver the highest quality of support and customer service in all interactions. 

  • Engage with Navajo Nation leadership as needed to progress relationship and priorities.

  • Assist in the formation and organization of a coalition to support the Navajo Nation: proactively recruit additional key organizations to participate.

  • Create new and maintain existing relationships with animal control, rescue organizations, veterinary resources, and key individuals; represent Best Friends and advocate for our No Kill 2025 mission while building and maintaining these relationships. 

  • Work with animal control to track data, identify gaps in shelter operations and recommend collaborative solutions. Monitor and report progress of efforts to increase positive outcomes.

  • Identify resource gaps and collaborate with key Best Friends representatives and coalition members to find innovative, scalable solutions. 


  • Assist leadership with defining and executing strategies to achieve lifesaving goals. 

  • Provide on the ground support to lifesaving efforts and programming. Organize and participate in community-based events such as spay/neuter and wellness clinics.

  • Provide timely assistance and/or resources to community members in an effort to keep animals in their homes.

  • Lead efforts to engage and involve the community (through door-to-door campaigning, connecting at local events, etc.) including but not limited to sharing information with the community, implementing a foster program, and recruiting volunteers to support the program priorities.

  • Establish and participate in a transport program to increase lifesaving opportunities. This includes but is not limited to pulling from animal control facilities, recruitment of receiving groups, organizing transport, driving, maintaining vehicle/ equipment, etc.


  • Treat people around you with Kindness and Compassion, build trust by demonstrating authenticity and following through on your commitments, prioritize your well-being like you do our mission, and work to build strong relationships with your colleagues by participating in communication loops to share and receive honest feedback. You are responsible and accountable for the culture you add to your team dynamic.

  • Maintain a safe workplace, valuing and modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions.

Skills and Experience:

  • -Experience working with rescue and animal control agencies required.

  • -Experience coordinating and driving (while caring for a variety of animals) long-distance animal transports required. 

  • -Ability to speak Navajo/Diné a plus.

  • -Experience and skilled in starting and maintaining effective and professional relationships with customers, clients, partners and fellow staff, including with those that have different viewpoints.

  • -Resourceful and demonstrated organizational skills with a get-it-done attitude; ability to adapt to new situations or processes; problem solving, seeking answers independently and enthusiastically; flexibility to persist until goals are achieved. 

  • -Ability to act decisively in difficult and fast-paced situations, and to identify and escalate critical issues as necessary.

  • -Strong interpersonal skills to handle sensitive and confidential situations, positive attitude, a team player, personable, professional, and able to get along with people from different backgrounds.  

  • -Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands; with accurate, appropriate, clear and concise written and verbal communication skills; and strong listening skills. 

  • -Proficient in Google and Microsoft Office applications with the ability to learn and use new applications quickly.

  • -Travel is expected 50% of the time.

Physical Requirements:

  • Must be able to: 

  • Routinely lift 50 pounds and perform strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending.  

  • Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion.  

  • Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. 

  • -This position will require reliable transportation for visits to shelters and rescue partners and the ability to drive a Best Friends large transport vehicle.

  • -Exposure to dogs, cats and other animals of all sizes, temperaments, and medical status.  

  • -Valid driver’s license, ability to qualify to be added to Best Friends insurance, ability to travel, including overnight stays, when needed.  

  • -Daily hours and days of the week may vary according to the needs of the department: includes weekends, nights, holidays and on-call work.  

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About this Employer

Best Friends Roadhouse and Mercantile

30 North 300 West
Kanab, UT 84741

Telephone (435) 644-2001
Reservations (435) 644-3400

40 Room Hotel

About Best Friends Animal Society

The Best Friends Roadhouse and Mercantile is an extension of the longstanding hospitality experienced at Best Friends Animal Sanctuary. Best Friends Animal Society is a leading national animal welfare organization dedicated to ending the killing of dogs and cats in America's shelters. In addition to running lifesaving programs in partnership with thousands of animal welfare groups across the country, Best Friends has operations in New York City, Los Angeles, Atlanta, Houston, Salt Lake City and Northwest Arkansas and runs the nation’s largest no-kill animal sanctuary.

Best Friends Animal Society is a leading animal welfare organization working to end the killing of dogs and cats in America’s shelters by 2025. Founded in 1984, Best Friends is a pioneer in the no-kill movement and has helped reduce the number of animals killed in shelters from an estimated 17 million per year to about 347,000. Best Friends runs lifesaving programs all across the country, as well as the nation’s largest no-kill animal sanctuary. Working collaboratively with a network of more than 3,300 animal welfare and shelter partners, and community members nationwide, Best Friends is working to Save Them All®. 

While you are in Kanab, we welcome you to learn more about our lifesaving work, schedule a tour of the Sanctuary, and consider becoming a member of Best Friends Animal Society

Who We Are 

For over 30 years, Best Friends Animal Society has been running the nation’s largest no-kill sanctuary for companion animals and building effective programs that reduce the number of animals entering shelters.

The Best Friends Roadhouse Story

Your southern Utah vacation experience just got better: Welcome to the Best Friends Roadhouse and Mercantile, the latest (and greatest) lodging option among Kanab’s fast-growing hotel and motel offerings.

Located in the heart of Kanab, Utah, just five miles south of Best Friends Animal Sanctuary, the Best Friends Roadhouse & Mercantile welcomes pets and their people. For visitors to the Sanctuary and nearby national parks, it provides a pet-friendly place to stay.

The Roadhouse features 40 rooms as well as a variety of dog- and cat-friendly amenities and services, such as built-in cubbies for snuggling, dog washing stations, pet walking and a fenced dog park area with a splash zone. It’s an animal lover’s dream come true! We can’t wait to welcome you to the Roadhouse, where you can experience the warmth of Best Friends hospitality.

Just for Pets

At the Best Friends Roadhouse & Mercantile, pets are just as much guests as their people are. For their comfort and happiness, we are pleased to provide:

  • Personal pet welcome
  • Complimentary self-serve pet washing facilities
  • Complimentary cleaning products, located in the service building
  • Pet walking service provided in half-hour increments by Best Friends volunteers and staff (a fee applies)
  • Pet visits by our staff during the day (a fee applies)
  • Fenced pet-park area with splash water feature (for pets of lodging guests)
  • Pet treats, beds and retail items in the mercantile building
  • Built-in cubbies and snuggling areas in select guest rooms

Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.