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Banquet Server (Casual)

Posted January 25, 2023

Grand Wailea, A Waldorf Astoria Resort
Wailea, HI
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About This Job

Description

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Banquet Server to join the Food and Beverage Team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

  • Classification: Casual (typically 2-days per week, 10 hour shifts)
  • Shift: Various – must have availability to work weekends, weekdays, and holidays.

Want to learn more?Hotel WebsiteFacebookInstagram, YouTube

What will I be doing?

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Set banquet tables to meet function specifications
  • Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
  • Ensure menu knowledge
  • Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
  • Ensure guest satisfaction throughout the meal service
  • Respond to guest requests in a friendly, timely, and efficient manner
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships
  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

  • Access to your pay when you need it through DailyPay
  • Career growth and development 
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program 

*Please note, benefits may vary depending on the classification and union status of the position.

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About this Employer

Grand Wailea, A Waldorf Astoria Resort

3850 Alanui Drive
Wailea, HI 96753

(800) 888-6100

780 Room Resort

www.grandwailea.com

Managed By

At A Glance

Capture the 'aloha spirit' at our luxury  resort set on 40 acres of tropical gardens bordering Wailea Beach and  surrounded by the essence of Hawaiian island living. Fronted by the most  beautiful beach on Maui, this resort offers spacious rooms and secluded  villas with private lanais, breathtaking views and subtle Hawaiian  decor. Wake up to a beautiful sunrise and choose from award-winning  dining options from fresh fruit by a waterfall to a hearty breakfast  with ocean views. Fall asleep to the lull of the Pacific waves on the  white-sand shores and the cooling trade winds. Our hotel received the  TripAdvisor Certificate of Excellence in 2017.

While  you're here, awaken your sense of adventure or find the relaxation you  have been looking for. Resort options for your getaway in paradise  include:

  • Nine sparkling pools
  • A 2,000-foot-long lazy river with waterslides and waterfalls
  • Full-service spa and salon
  • Beautiful Wailea Beach
  • Eleven tennis courts at the famed Wailea Tennis Club
  • Three championship golf courses nearby
  • Complimentary SCUBA lessons for first-time divers
  • Kayak, paddleboard, boogie board and snorkel gear rentals available