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Sales Executive In House

Posted February 7, 2023

Lagoon Tower by Hilton Grand Vacations Club
Honolulu, HI
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About This Job

Job Description

The Sales Executive In House is responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.

What will I be doing?

As a Sales Executive In House you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

  • Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.

  • Maintain effective communication with clients and provide follow up to ensure customer happiness.

  • Collaborate closely with Quality Assurance Managers to resolve guest related issues as they arise.

  • Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates.

  • Utilize selling concepts prompted at Hilton Grand Vacations.

  • Utilize various forms of communication (i.e. email, telephone, and written correspondence) to connect with guest owners.

  • Generate referral leads with each new customer.

  • Promote a positive work environment and enforce to Hilton Grand Vacation core values and policies.

  • Work well in a team environment.

Why do Team Members Like Working for us?

  • Competitive earnings package including bonus.

  • Excellent health care options (medical, dental, and vision that encourage preventative care).

  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.

  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.

  • Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year.

  • And so much more!


What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • 6 months of previous timeshare/vacation ownership experience.

  • Minimum 1 year of customer service experience.

  • Minimum 1 year of proven sales experience.

  • Proven ability to adapt to changes in a fast-paced environment.

  • Ability to resolve sophisticated customer service issues.

  • Must be able to work a flexible work schedule to include weekends and holidays.

  • Proficiency in English (reading/writing/speaking).

  • High school diploma or equivalent.

  • Valid Hawaii Real Estate license or the ability to acquire one within the first 45 days of employment.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 1+ years of previous timeshare/vacation ownership experience.

  • 2 years of customer service experience.

  • 2 years of proven ability to negotiate and close high-end sales.

  • 2 years of Hilton Grand Vacations family experience.

  • Current Hawaii Real Estate license holder.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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About this Employer

Lagoon Tower by Hilton Grand Vacations Club

2003 Kalia Road
Honolulu, HI 96815

(808) 953-2700

346 Unit Time-Share


Set against a backdrop of stunning natural wonders, Hilton Hawaiian Village® Waikiki Beach Resort in Honolulu provides visitors with spectacular amenities and an unrivaled position in the heart of paradise. Lagoon Tower by Hilton Grand Vacations Club gives guests ideal access to the best stretch of Waikiki's famous white-sand beach and the extensive entertainment, shopping and dining options within the renowned Hilton Hawaiian Village. A 5,000-square-foot family activity pool features the longest slide in Waikiki and overlooks the landmark Duke Kahanamoku Lagoon. Just beyond the Village, a variety of adventures awaits your discovery, including scuba diving, snorkeling, golf, hiking trails and abundant cultural riches.