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Promotions Events Specialist

Posted January 25, 2023

Wind Creek Hospitality
Atmore, AL
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About This Job

Description

SHIFT: 8am-5pm (Shift subject to change based on business needs)

Job Overview:

The Promotions and Special Events Specialist assists the Promotions and Special Events Manager in the aspect of execution of all promotional and special events for Wind Creek Hospitality Properties.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

  • Assists with the execution of promotions and special events for WCH Properties
  • Acts as an entertainer and mascot for the property
  • Assists with coordinating promotions and special events (New Year’s Eve parties and VIP parties etc.) by staffing events, preparing and distributing employee communications, identifying and contacting suitable vendors, placing and tracking equipment and supply purchases and overseeing placement of casino signage
  • Keeps promotional collateral and Digital Media at the property up to date
  • Offers excellent guest services based on the 3 Keys and GET
  • Completes required paperwork and reporting for the promotion winners including winners’ releases and IRS 1099 forms
  • Helps to develop new and exciting promotions
  • Fills in for the Coordinator when they are unavailable
  • Other duties and responsibilities as assigned

Requirements

Job Requirements: (please ensure you meet the listed requirements prior to applying)

  • High School Diploma or GED required or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
  • Must be twenty-one (21) years of age or older
  • Six (6) months Customer Service experience- required
  • Six (6) months casino experience- preferred
  • Must pass an interview panel regarding communication skills, guest services skills, and obvious demonstration of a naturally outgoing, friendly, helpful personality and positive attitude (job audition will be required)
  • Must have excellent organizational skills; strong computer skills with experience in word processing
  • Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats
  • Excellent interpersonal, customer service and communication required
  • Must successfully pass job interview, including a guest service audition
  • Must be able to work independently and as part of a team; Must be able to deal effectively with diverse departments, external vendors and agencies, and have flexibility to work in an ever-changing environment
  • Ability to work in a fast-paced environment and meet deadlines
  • Must possess a high level of maturity, dependability, and punctuality
  • Ability to prioritize and perform multiple tasks and assignments
  • Must be able to get along well with all levels of the organization and excel in a team oriented environment
  • Ability to maintain professionalism and composure
  • Must be able to work various hours as needed including weekends, nights and holidays
  • Willing to travel and participate in training as recommended or required
  • Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
  • Must have willingness and ability to work in a smoke/secondary smoke environment

NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES

On-line applications are accepted at www.windcreekhospitality.com. For internal employees please submit your Internal Job Posting Form and resume to Human Resources by 5pm on date of closing.

Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.

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About this Employer

Wind Creek Hospitality

303 Poarch Road
Atmore, AL 36502

Management Company

windcreekhospitality.com

Wind Creek Hospitality(WCH) is the principal gaming and hospitality enterprise of the Poarch Band of Creek Indians, Alabama’s only Federally recognized tribal entity. Our portfolio of spectacular Alabama resorts includes Wind Creek Casino & Hotel Atmore; Wind Creek Casino & Hotel Montgomery; and Wind Creek Casino & Hotel Wetumpka. Additionally, Wind Creek owns the Renaissance Aruba Resort & Casino in the Caribbean, and the Wa She Shu Casino & Travel Plaza in Gardnerville, Nevada. Gaming is the heart of Wind Creek Hospitality, but we offer so much more.

Our 11 distinct properties in the U.S. and Caribbean provide world-class entertainment, dining, hotel stays, amenities and activities. As the principal gaming and hospitality entity for the Poarch Band of Creek Indians, Wind Creek continues to grow and offer our guests luxurious destinations and opportunities for escape.

Our genuine engagement and positive energy provide Guests an escape from their routine into our exciting fantasy world of fun, chance and possibility, where everyone has a feeling of belonging and importance.

At each location, Wind Creek not only provides a first-class experience to guests, we have also built a unique company culture that supports its Team Members in remarkable ways. Everything we do is guided by a simple value system: Do it right. Be the best. Have fun.

As part of the Wind Creek Team, you will discover our Purpose and Values and how they are integrated into the Guest experience. We strive to inspire a genuineness and positive energy among our team by bringing a level of human caring into the workplace. Providing a sense of belonging and importance amongst our team will transition to our Guests and provide them with a winning experience every time they visit.

Our Employee Perks and Benefits
• Blue Cross Blue Shield medical plan*
• Dental plan
• VSP vision plan
• 401(k) savings plan
• Life and disability insurance
• Paid time off
• Employee dining rooms
• Career training and planning
• Quarterly incentive bonuses
• Employee fitness centers with on-staff trainers*
     * Not available at every location

Wind Creek Atmore features a AAA Four-Diamond 17-story luxury hotel combining comfort and luxury with real gaming excitement. A 57,000 square foot casino with over 1,600 electronic games, upscale and casual dining, Spa and infinity pool, outdoor amphitheater, bowling alley, movie theatre and arcade, Wind Creek offers exciting entertainment options for everyone.

Wind Creek Montgomery has a ‘Beale Street Memphis’ vibe, featuring the acclaimed entertainment of BB King’s Blues Club and his signature Itta Bena restaurant, an upscale dining experience with a southern twist. Its five-story, stylish hotel includes 123 luxury rooms and 11 suites, with a 65,000 square foot casino offering over 2,200 of your favorite electronic games.

Wind Creek Wetumpka is a true Las Vegas-style experience, with over 2,500 electronic games and a luxurious 283-room hotel, and its pool and cabanas provide spectacular views of the Coosa River. Dining options include Alabama’s best steakhouse, FIRE; TASTE Buffet; all-day dining at the Grill; Grill Express; and Chilly Bean, our coffee bar. Wetumpka’s 1,200-seat Entertainment Center offers big name concert performances year-round.

Wind Creek Bethlehem located on the former site of the historic Bethlehem Steel plant, is home to 3,000 slot machines, 200 table games and a variety of dining, shopping and entertainment options. Guests can shop at The Outlets, enjoy the event center’s show schedule or dine at one of the resort’s 10 restaurants, including Steelworks Buffet & Grill and Emeril’s Chop House.

Wind Creek Aruba is nestled in the lively downtown scene of Oranjestad. Our Aruba property offers something truly unique. In addition to our two world-class casinos — Wind Creek Crystal and Wind Creek Seaport — and hundreds of slot machines and table games, we have our own private island where flamingos roam free. Guests enjoy the warm sand, the ocean breeze and the feeling of escape that comes from being immersed in luxury. Guests can indulge in the vibrant nightlife surrounding the adult-exclusive Renaissance Marina Hotel. The Renaissance Marina Hotel offers 297 newly renovated rooms and suites dedicated to accomplishing the perfect composition of blissful tranquility and vibrant Aruban spirit, The Renaissance Marina Hotel is the perfect place to unwind. Each individual room is specially designed to include a sequestered French balcony, as an abundance of space allows for each happy couple to enjoy time live-streaming their view of spacious horizons, dazzling Oranjestad cityscapes or the cocooning hotel atrium.

Wind Creek Curacao Resort is located next to Riffort Village in Willemstad, Curacao. Guests have access to a large meeting space, a fitness center, an outdoor infinity pool, a casino, a man-made beach and a jogging trail, among other amenities. The casino features over 11,000 square feet of the latest slot machines and hottest table games at the non-stop Carnival Casino, the biggest and most luxurious casino on the island. The resort's food & beverage venues include the internationally focused Nautilus Restaurant, plus a beach bar with casual fare and a lobby bar with light bites and cocktails. The venues offer delectable cuisine and attentive service.


Wind Creek Chicago Southland projected to open in 2023, is the newest addition to Wind Creek. The 7,000-square-foot-casino will feature 1,300 slot machines, 56 table games, entertainment, dining, a 252- room luxury hotel, and will bring 800 jobs to the south suburban region. Wind Creek has a proven track record of success in developing high-quality and successful casino and entertainment projects, and we're excited to be coming to Illinois.

Located in Gardnerville, Nevada, the Wa She Shu Casino & Travel Plaza is operated in partnership with the Washoe Indian tribe. It features a 5,000 square foot casino floor offering 130 of today’s top games, bar and grill, full-service gas station, and convenience store.

Wind Creek Hospitality also operates a Mobile Greyhound Park pari-mutuel facility located in Mobile, Alabama; Pensacola Greyhound Track & Poker Room located in Pensacola, Florida; and Creek Entertainment Gretna located in Gretna, Florida.

https://windcreek.com/locations
https://windcreek.com/careers
https://windcreek.com/careers/current-openings
https://windcreek.com/hospitality
https://windcreek.com/community-support