Palmer House a Hilton Hotel's History
The story of downtown Chicago’s Palmer House Hilton is one of romance and undeniable charm. Potter Palmer was a Chicago business magnate—well-known for a variety of endeavors, including his significant role in the development of downtown Chicago’s iconic State Street. Bertha Honoré Palmer, 23 years Potter’s junior, was a wealthy socialite who also had a drive to learn and succeed. An introduction by Potter’s former business partner, Marshall Field, sparked a romance—and eventual engagement—between Potter and Bertha that led to perhaps one of the most extravagant wedding gifts of all time – Palmer House. It was a grand Chicago Hotel—one destined to take its place among the most luxurious hotels in Chicago and beyond.However, only 13 days after its grand opening, the Palmer House fell victim to the Great Chicago Fire. But that didn’t deter Potter. Determined to rebuild his hotel, Potter secured a $1.7 million loan–negotiated on his signature alone. On November 8, 1873, the new Palmer House welcomed its first guests, marking the opening of what would become the nation’s longest continually operating hotel. By the turn of the century, the Palmer House had become Chicago’s liveliest social center, hosting a long list of prominent figures—including those ranging from U.S. presidents to Charles Dickens to Oscar Wilde. In 1933, the Empire Dining Room of Palmer House was converted into an entertainment epicentre and supper club. It hosted legendary entertainers, including Frank Sinatra, Judy Garland, Ella Fitzgerald, Harry Belafonte, Louis Armstrong, and Liberace.
The Never-Ending Legend
In recent years the historic Chicago hotel, Palmer House has undergone a $170 million renovation to ensure that it includes all of the conveniences and comforts our 21st century guests expect while also preserving our significant history. Clearly “the Chicago hotel the world knows best” has positioned itself for the next era in downtown Chicago accommodations–and the next generation of Palmer House Hilton with a hip and historic outlook.
Palmer House consists of 1,641 guest rooms and suites. The Palmer House will transform any event - large or small - into one that's not only talked about but always remembered, with over 130,000 square feet of meeting space. We have 3 ballrooms that accommodate up to 1,653 people, 78 breakout rooms, 16,909 square feet of Exhibit Hall, 11 Hospitality Suites, and a self-service connectivity station with complimentary Apple and IBM computer and printer use with complimentary high speed internet.What are you waiting for? Apply now to join be a part of one of Chicago's staple hotels!
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Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to your pay when you need it through DailyPay (Based on hotel)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification and union status of the position.
What will I be doing?
As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Palmer House® A Hilton Hotel has 140 years of experience, winning over downtown Chicago travelers with award-winning service. Set in the theatre and financial district, this landmark hotel is close to well-known attractions. You’ll find famous frescoes, stylish suites, massive meeting space and artful dining at Lockwood and Potter's Chicago Burger Bar. Relax at The Spa at Palmer House or work out in the sizeable fitness center.
Small or large, formal or informal, Palmer House has the spaces for all of your meetings and events. This Chicago hotel boasts seven ballrooms, 77 breakout meeting rooms and more than 50 VIP suites. Expect fast internet access, A/V expertise and a connectivity center.