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Host / Hostess / Barista

Posted January 25, 2023

DoubleTree by Hilton Hotel Ontario Airport
Ontario, CA
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About This Job

Description

A Restaurant Host/Hostess/Barista is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability.  In addition, the Host/Hostess will also have Barista responsibilities at our Starbucks outlet, including cashier responsibilities for both the restaurant(s) and the gift shop.

What will I be doing?

As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Welcome guests and ascertain their dining needs
  • Seat guests and manage the seating chart
  • Monitor restaurant activity to determine seating and dining flow
  • Perform opening and closing duties, as needed
  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • Ensure knowledge of menu
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The hourly rate is $17.00 per hour and is based on applicable and specialized experience and location.

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About this Employer

DoubleTree by Hilton Hotel Ontario Airport

222 North Vineyard Avenue
Ontario, CA 91764-4431

(909) 937-0900

484 Room Hotel

doubletree3.hilton.com

Managed By

At A Glance

Enjoy the Hacienda-inspired resort-like setting and warm welcome at the DoubleTree by Hilton Hotel Ontario Airport, located just three minutes from ONT airport and adjacent to the Ontario Convention Center. The warm chocolate chip cookie you receive on arrival is a symbol of the caring DoubleTree service to come.

Relax in a spacious guest room at our hotel in Ontario, CA. Some provide a balcony and courtyard/pool area views. Our suites offer more room for work or play with a separate living room and sleeping areas as well as upgraded amenities. Choose the executive boardroom suite for a conference table with seating for up to ten guests.

Catch up with work with complimentary basic WiFi throughout the hotel as well as our 24-hour business center. Plan your next meeting, event or wedding with one of our experienced sales professionals. You’ll find 27,000 sq. ft. of flexible meeting space to accommodate your needs.

Maintain your fitness regimen at the 24-hour fitness center, fully equipped with the latest cardiovascular and strength-training equipment and accessories, or take a soothing swim in the heated outdoor pool complete with a relaxing whirlpool.

With Porter’s Prime Steakhouse, Starbucks® café and an open-air restaurant, there are food and beverage options to suit every palate. By night, head to Misty’s Lounge for live music and signature cocktails.