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Student Intern (Table Games) Live-Work-Learn Program

Posted March 10, 2023

Bally’s Atlantic City
Atlantic City, NJ
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About This Job

Description

Principal Duties and Responsibilities:
  • Consistently demonstrates superior customer service skills by displaying service behaviors.
  • Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
  • Develops a thorough knowledge and understanding of the basic job skills requirements and overall demands of the operation.
  • Assist with daily tasks as assigned.
  • Provides prompt and courteous service to all guests.
  • Handles special projects for management as requested.
  • Actively participates in process improvement project required for completion of internship.
    • Qualifications
  • Must be a college student working towards a degree in a Finance, Business, Marketing or Hospitality-related field.
  • Must have basic computer skills Excellent customer service skills.
  • Must be able to work in high volume/high demand environment.
  • Must possess good communication and interpersonal skills.
    • Conducts assigned game according to procedure.
    • Cooperates with other Dealers when assigned to the same game (Craps).
    • Controls pace of the game.
    • Informs the Supervisor Casino Games of any request or unusual play.
    • Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures.
    • Must be able to stand for extended periods of time.
    • Bending mobility required.
    • Must be able to speak fluently and understand English.
    • Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
    • Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
    • Creates an atmosphere of luck and celebrates guest’s wins.
    • Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
    • Anticipates needs and provides fast, flawless service.
    • Checks for satisfaction and effectively resolves service breakdowns when they exist.
    • Promotes Total Rewards programs and card membership.
    • Provides a warm farewell and thanks guests for visiting.

    Other duties as assigned.

    • Qualifications

    Must be a present college student.

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    About this Employer

    Bally’s Atlantic City

    1900 Pacific Ave
    Atlantic City, NJ 08401

    Telephone (609) 340-2000
    Reservations (833) 576-0836

    Casino & Hotel

    casinos.ballys.com

    Managed By

    About the company

    Our ocean front Bally’s Atlantic City acquisition features world-class accommodations in over 1,200 rooms and 118 suites. The 83,569 sq. ft. casino offers more than 1,300 gaming machines, over 80 table games, as well as a poker room and a FanDuel sportsbook. Guests can enjoy over 10 food & beverage venues, a retail promenade, indoor pool, spa and a fitness center. The facility also offers over 100,000 sq. ft. of event and convention space.

    Bally’s Corporation currently owns and manages 14 casinos across ten states, a horse racetrack, and 13 authorized OTB licenses in Colorado. With more than 5,400 employees, the Company's operations include 11,859 slot machines, 405 game tables and 2,538 hotel rooms. Properties include Twin River Casino Hotel (Lincoln, RI), Tiverton Casino Hotel (Tiverton, RI), Hard Rock Hotel & Casino (Biloxi, MS), Casino Vicksburg (Vicksburg, MS), Eldorado Resort Casino Shreveport (Shreveport, LA), Dover Downs Hotel & Casino (Dover, DE), Bally’s Atlantic City (Atlantic City, NJ), Casino KC (Kansas City, MO), Bally’s Black Hawk (Black Hawk, CO), Bally’s Black Hawk West (Black Hawk, CO), Bally’s Black Hawk North (Black Hawk, CO), and Arapahoe Park racetrack (Aurora, CO). Following the completion of pending acquisitions, which include Tropicana Evansville (Evansville, IN), Bally’s Quad Cites (Rock Island, IL), and MontBleu Resort Casino & Spa (Lake Tahoe, NV). Once the acquisition of the Tropicana in Las Vegas is complete, Bally's Corp. will own/manage 15 gaming properties across 11 states. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY."