Maintenance Engineer

Winston Hospitality is looking for a Maintenance Engineer for its distinctive select-service 181 room AC Hotel by Marriott and 162 room Element by Westin located in downtown San Antonio, TX. 

FUNCTION:

Responsible for performing general maintenance work to ensure hotel maintenance quality standards are achieved and maintained.

Reports to: Chief Engineer

RESPONSIBILITIES:

• Ensures complete guest satisfaction. Treats guests in friendly and helpful manner.
• Assists with preventative maintenance and completing work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc. to maintain the hotel and keep the product quality to standard.
• Performs other preventative maintenance assignments on a scheduled basis.
• Assists in checking air conditioning controls, television sets, lighting systems, and makes minor repairs and or replacement.
• Assists in checking and making minor repairs on general plumbing fixtures such as, toilets and sinks, kitchen and laundry equipment.
• Refurbishes furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows, and counters. Paints and finishes furniture and fixtures if needed.
• Responds in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
• Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly; be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.
• Must be willing and able to be responsive to complaints about maintenance and be willing and able to “pitch-in” and help co-workers with their job duties and be a team player.
• Maintains all franchise standards and follow-up on inspection deficiencies.
• Willing to communicate and pass on to next shift.
• Supports established policies and procedures for the hotel’s brand.
• Assists in conducting the departmental operational audits.
• Ensures all cultural expectations are implemented and regularly practiced.
• Supports hotel’s training needs and efforts.

SKILLS AND REQUIREMENTS:

• Experience is a plus but not necessary we will train.
• Must be able to recognize potential safety hazards and security problems in the hotel and act upon each immediately.
• Must have some knowledge of all operating departments including rooms, front office, housekeeping, engineering, accounting, sales, food and beverage.

PHYSICAL REQUIREMENTS:

• Physically mobile with reasonable accommodations.
• Must be able to bend, reach, kneel, twist and grip items while working in assigned area.
• Manual dexterity and coordination to perform all job duties including lifting, moving heavy loads, be on feet for long periods of time, etc.
• Read, write, speak, and understand English.
• Operate in mentally and physically stressful situations.
• Respond to visual and aural cues.
• Work in cold & hot temperatures, indoors & outdoors.
• Possibly be exposed to second hand smoke.

NOTICE: 

Standing, bending, stooping, and lifting weights up to and including 25 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.