Housekeeping Supervisor

Winston Hospitality is looking for a Housekeeping Supervisor for its distinctive select-service 181 room AC Hotel by Marriott and 162 room Element by Westin located in downtown San Antonio, TX. 

FUNCTION:

Responsible for assisting the Executive Housekeeper in maintaining the cleanliness and appearance of the guest accommodations and public areas and ensure that all associates performing housekeeping functions carry out their assignments in accordance with established standards. Additionally, this position will be responsible for all housekeeping problems, supplies, linen, equipment, housekeeping work orders for Engineering and any other duties as assigned or required.

RESPONSIBILITIES:

• Responsible for ensuring complete guest satisfaction.
• Responsible for ensuring proper established standards and procedures for housekeeping staff as to brand and company standards.
• Responsible for inspecting and evaluating physical condition of guestroom and public area product.
• Responsible for inventories of guest supplies and amenities.
• Responsible for training all housekeeping and laundry staff according to expectations and standards.
• Responsible for the Supervision and operation of linen, supply, and storage rooms.
• Responsible for enforcing inventory controls for uniforms, linens, and supplies to be monitored by issuance procedures and purchasing.
• Responsible for key control.
• Responsible for ensuring that the associates are satisfied in their role and that we are focused on their development.
• Responsible for assisting in monitoring and controlling the operating budget.
• Responsible for ensuring proper maintenance regarding building, furniture, fixture, and equipment.
• Responsible for assisting the updating of all safety procedures.
• Responsible for ensuring that all room attendants are properly mixed and used according to instructions and safety guidelines.
• Responsible for assisting in planning and conducting housekeeping staff meetings and attend various other related meetings throughout hotel.
• Responsible for communicating daily with other management, and department heads and employees to ensure proper operating procedures are in compliance.
• Responsible for assisting Executive Housekeeper in the maintenance and control of “lost and found.”
• Responsible for assisting in enforcing established policies and procedures for Winston Hospitality and the hotel’s brand.
• Responsible for assisting in cleaning rooms, public areas, inspections and performing laundry functions as workloads may require.

NOTICE: Standing, bending, stooping, and lifting weights up to and including 25 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.