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Club Floor Attendant

Posted March 21, 2023

Hilton Chicago/Magnificent Mile Suites
Chicago, IL
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About This Job


The Club attendant services our Hilton Honors members within the Executive Lounge area. Our Gold and Diamond guests frequently visit these areas for breakfast and social gatherings. This position is responsible for the setup, clearing, and cleanliness of the club lounge. Provide service within brand standards, federal, state, and local regulations.

Ensure a prompt, courteous, welcome to all visiting guests

Clean and maintain the club hospitality area, which includes all seating area

Ensure the area is adequately replenished throughout the shift with food and drink during breakfast service

Clear empty glasses, dishes, and debris. Place items in proper areas

Be trained in Front Desk Operations within the OnQ system/food sanitation certification will be required/

Compliance with brand standards for all levels of Hilton Honors training

Clean all spills and breakage immediately

Keep floors clean and dry

Respond to guest requests within this area of work

Assist with all aspects of customer service as requested

Must be able to work all scheduled shifts during 1st, and mid shifts, for AM Service

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Hilton Chicago/Magnificent Mile Suites

198 East Delaware Place
Chicago, IL 60611

(312) 664-1100

345 Room Hotel

Downtown Chicago suites, beside Magnificent Mile

Just off Magnificent Mile, our suites are adjacent to the John Hancock Center. Within two blocks, reach Water Tower Place, the Lakefront Trail, and American Girl. Navy Pier and 'The Bean' at Millennium Park are just over a mile away. Enjoy our top-floor pool and fitness center with views of Lake Michigan.