Description

The Bethesdan Hotel, Tapestry Collection by Hilton features 270 guest rooms, 15,000 sq. feet of meeting space, restaurant and bar. Centrally located in Bethesda, Maryland, the Bethesdan Hotel is part of a vibrant and welcoming community surrounded by charming neighborhoods, business innovators, walkable shops and great places to eat and drink. Conveniently walking distance from the Bethesda Metro station, the Bethesdan Hotel is a train ride or short drive from Washington, DC.

The Bethesdan Hotel is currently looking for a Bell Person who enjoys making everyone feel welcomed and can provide genuine guest service to join the team. The Bellperson is responsible for greeting all guests, assisting with luggage at check in and check out and ensuring the lobby and hotel drive way has a clear traffic flow.

1. Show guests to room assisting them with their luggage.
2. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
3. Check luggage for hotel guests both for day and overnight.
4. Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
5. Open doors and greet guests in a friendly and courteous manner.
6. Maintain the cleanliness of the bellstand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
7. Maintain an open communication line through all shifts by proper use of intershift log.
8. Deliver messages, valet and any requested supplies or amenities to guest rooms.
9. Drive hotel shuttle on pre-determined route as scheduled
10. May perform the duties of a valet as required.
11. Assist front desk with key inventory twice weekly.
12. Comply with attendance rules and be available to work on a regular
13. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities. Ability to drive vans, limousines and automobiles. Have an excellent driving record as verified by a Motor Vehicle Report. Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. Ability to stand, walk and/or sit and continuously perform essential job functions. Perform tasks requiring bending, stooping, kneeling and/or walking. Must be able to work weekends and holidays.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)