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Director of Safety & Security

Posted May 20, 2023

The Fifth Avenue Hotel
New York, NY
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$95,000 to $110,000 per year

About This Job


Director of Safety & Security - The Fifth Avenue Hotel, A Flâneur Member

Flâneur Hospitality’s flagship property, The Fifth Avenue Hotel, is seeking a Director of Safety & Security to form a part of its leadership team. The Director of Safety & Security oversees safety and security programs, providing a safe and secure environment to guests and associates.

The Director of Safety & Security will have a proven track record of success in security management in a first class luxury standard, a thorough understanding of industry regulations and standards, and a commitment to providing outstanding customer service.

Your Focus

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with luxury hotel standards and consistent with our core values. 
  • Develop and implement a comprehensive security plan that includes policies, procedures, and protocols to ensure the safety and security of guests, employees, and hotel assets.
  • Manage and supervise security personnel, including hiring, training, and performance evaluations.
  • Conduct regular assessments to identify potential safety & security risks and develop strategies to mitigate those risks.
  • Respond to and investigate incidents, accidents, and security breaches, and take appropriate action to resolve the situation.
  • Collaborate with local law enforcement agencies to ensure the hotel is in compliance with all applicable laws and regulations.
  • Ensure that the hotel’s security and safety systems and equipment are maintained and up-to-date, including fire alarms, cameras, and access control systems.
  • Educate hotel employees on safety & security procedures and protocols, and conduct regular training sessions to keep them informed and prepared.
  • Respond to emergency situations, including medical emergencies, fires, and natural disasters, and coordinate the hotel’s emergency response plan.
  • Maintain confidentiality and protect sensitive information related to the hotel and its guests.
  • Practice safe work, habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Chair hotel’s safety committee
  • Perform other duties as requested by management.

Your Background

  • A minimum of 4-5 years of experience in safety & security management, preferably in a luxury hotel environment or 5-10 years progressive security/law enforcement background. 
  • Proven track record of success in developing and implementing safety & security programs.
  • Strong leadership and management skills, with the ability to motivate and guide a team.
  • Experience reporting, investigating and documenting work-related accidents, guest and employee loss in a thorough unbiased manner. 
  • Excellent communication and interpersonal skills, with the ability to interact effectively with a diverse range of people.
  • Thorough understanding of and ability to implement security regulations and standards, as well as local, state, and federal laws.
  • Ability to think critically and make sound decisions in high-pressure situations.

The Fifth Avenue Hotel is a Vibrant Oasis at the Center of it All

About Us

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

The Fifth Avenue Hotel

250 5th Ave
New York, NY 10001

(212) 231-9400

Managed By


Located in the heart of Manhattan, The Fifth Avenue Hotel is rooted in the history of the city while shaping its future.  A beautifully restored Gilded Age landmark minutes from world-class shopping, cultural attractions, and Madison Square Park, it is a vibrant oasis at the center of it all.

The Hotel shares the best of New York with the world—and the best of the world with New York. A destination unto itself. Eternally captivating. Forever in bloom.