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Food & Beverage Manager

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The Whiteface Lodge Resort
Lake Placid, NY
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About This Job

Overview

Opportunity: Food and Beverage Manager

Effectively lead and manage the staff and operations of the food and beverage department, ensuring the delivery of superior food and beverage menu items and services that will provide guests with a memorable experience. Take ownerships of the financial aspects of operations pertaining to the role, while creating a work environment consistent with our values.

Potential Career Path  

Food and Beverage Director

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Monitor product quality and guest satisfaction in food and beverage outlet, ensuring food quality is consistent, appealing, and prepared according to recipe and to guest specifications.
  • Ensure the restaurant complies with sanitation and safety standards for guests and associates.
  • Visually inspect and take action to ensure the appearance of facilities is appealing and attractive to guests.
  • Effectively deal with internal and external customers with high level of patience, tact and diplomacy.
  • Ensure all equipment is in working order.
  • Participate in marketing efforts of the restaurants as directed.
  • Interact with guests to obtain feedback on quality of service and food in outlet.
  • Document inventory, forecast usage and monitor supply so restaurants are adequately stocked with linen, glassware, silverware, china, condiments, in order to provide service.
  • Abide by all regulations and requirements pertaining to serving alcoholic beverages.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Position Requirements

  • Prior management experience in similar restaurant required.

Work Environment and Context

  • Work schedule varies and may include working varies shifts, holidays and weekends.
  • Requires ability to navigate throughout the restaurant and kitchen, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
  • Ability to effectively communicate with guests and associates verbally and in writing.  

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About this Employer

The Whiteface Lodge Resort

7 Whiteface Inn Lane
Lake Placid, NY 12946

(518) 523-0500

96 Room Resort

www.thewhitefacelodge.com

Managed By

About Us

Whiteface Lodge was envisioned as a return to the Adirondack Great Camp, complete with all the luxuries and services of today’s finest resorts and private residence clubs. Created to be one of the region’s grandest properties, the Lodge has garnered numerous awards, including “The 2012 World’s Best Places to Stay” on Condé Nast Traveler’s Gold List.

Nestled in the woodlands surrounding Lake Placid, New York, Whiteface Lodge is located in the heart of the Adirondacks. The resort is just a few blocks from the town’s namesake lake and a short drive from the celebrated ski slopes of Whiteface Mountain. Featuring a rustic timber design worthy of the majestic Adirondack landscape, the Lodge offers the idyllic setting and abundant amenities you would expect to find at “the Northeast’s Best Mountain Resort”

Considered by many one of the best hotels of its kind in the country, Whiteface Lodge is nestled in Adirondack Park. This six-million-acre recreation area in upstate New York has drawn nature lovers for decades (visitors have included Ralph Waldo Emerson, the Vanderbilts and Marjorie Merriweather Post). In the heart of the park on Lake Placid, the lodge evokes the region’s 19th-century heyday with a wood-beamed exterior, cozy carpet-strewn sitting rooms and cast-iron fireplaces. Amenities and services are decidedly 21st-century, as is the focus on family travel and mountain escapes.