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Chief Operations Officer

Posted February 28, 2023

Desert Diamond Casino Sahuarita
Sahuarita, AZ
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About This Job

Position Summary

Under general direction of the Chief Executive Officer, responsible for managing all hands-on operational aspects of Tohono O'odham Gaming Enterprise. Assists the Chief Executive Officer in the aggressive and successful growth of the company.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. 

Essential Duties & Responsibilities

  •     Ensures compliance with the Tohono O’odham Gaming Office, AZ State Compact requirements and National Indian Gaming Compliance standards.
  •     Provides administrative direction to ensure that all operations, and management activities and initiatives are consistent with the strategic, operational, and fiscal needs and objectives. 
  •     Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization's goals and objectives; recruits, employs, trains, supervises, and evaluates unit staff. 
  •     Plans, develops, and implements strategies for generating resources and/or revenues for the organization. 
  •     Develops and manages annual budgets for the organization and performs periodic cost and productivity analyses. 
  •     Represents to various divisions as well as externally to the media, governmental agencies, prospective funding agencies and individuals, prospective vendors, and/or a range of constituencies within the community at large. 
  •     Establishes and implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement.
  •     Provide day-to-day leadership and management to the organization that adopts mission and core values of the company. 
  •     Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives. 
  •     Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company. 
  •     Spearhead the development, communication and implementation of effective growth strategies and processes. 
  •     Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization. 
  •     Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program. 
  •     Foster a success-oriented, accountable environment within the company. 
  •     Contributes to a team effort and accomplishes related results as required.
  •     Performs other duties as required.
  • Minimum Qualifications

    Education And Experience

    Bachelor's degree; 10 years of experience in operations management; three years gaming operations experience; five years experience managing multiple departments; experience preferred. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. 

    Knowledge, Abilities, Skills, And Certifications

  •     Demonstrated knowledge and understanding of operations management.
  •     Ability to establish and implement cohesive and synergistic business strategies on an institution-wide basis. 
  •     Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public.
  •     Knowledge of real estate management principles and techniques. 
  •     Knowledge and understanding of the mission, goals, and objectives.
  •     Knowledge of gaming regulations.
  •     Knowledge of multiple department’s management. 
  •     Advanced verbal and written communication skills and the ability to present effectively to small and large groups. 
  •     Knowledge and understanding of the principles, processes, and requirements for strategic planning.
  •     Organizational planning, structuring, and staffing skills. 
  •     Ability to foster a cooperative work environment. 
  •     Employee development and performance management skills. 
  •     Skill in budget preparation and fiscal management. 
  •     Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. 
  •     Advanced leadership skills and the ability to effectively coordinate multiple programs and initiatives. 
  •     Knowledge of policies and procedures, regulations and bylaws, and the legal environment within which they operate.

    Physical Demands

    While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee occasionally is required to stand; walk; and reach with hands and arms.

    Work Environment

    Work is generally performed in an office setting with a moderate noise level.  Some work is performed in a Casino setting with exposure to second-hand smoke and a high noise level.  Evening, graveyard, holiday and/or weekend work may be required.  Extended hours and irregular shifts may be required.    

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    About this Employer

    Desert Diamond Casino Sahuarita

    1100 W. Pima Mine Road
    Sahuarita, AZ 85629


    Desert Diamond Casino Sahuarita  features 185,000 square foot of gaming space with 563 slot machines and eight live blackjack, roulette and mini-baccarat table games. The Sportsbook offers wall-to-wall screens and food & beverages at the Sports Bar. 

    Food & Beverage offers two dining venues - the Agave Restaurant offering fine dining and the Diamond Grill, as well as the two cocktail lounges on the casino floor.

    The property provides high-tech banquet & catering, conference and business meeting rooms which can accommodate 20 to 300 guests. The Diamond Center is ideal for a gathering of up to 2,400 guests. The Plaza accommodates outdoor events. 

    Desert Diamond Casino Sahuarita is a local casino where the area residents have come to count on the excellent guest service and friendly team members. Our guests know us by name, and we know them.  

    Our opportunities are diverse - if you're interested in gaming, there are openings in slots, sports betting, and table games.  If your expertise is in F&B, we have positions in varied food outlets and culinary.

    So, whether you are seeking a position in gaming, dining, or behind the scenes, we are the employer for you.  We offer a friendly, fun work environment and our benefits package is unparalleled.  From flexible schedules, to paid time off, tuition assistance and insurances, we have what you are looking for!