Posted March 1, 2023Hilton Chicago/Magnificent Mile Suites
Manages accounts to achieve guest satisfaction and to solicit past and present business to ensure all revenue goals are achieved or exceeded. Responsible for booking all corporate and business travel. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
Handle account details so that all pertinent aspects of solicitation and closing are complete and well documented. Coordinate various departments' participation in servicing accounts.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Travel locally to conduct outside calls, promote the hotel and review competition.
This person must have a clear understanding of hotel business strategies and set goals to achieve them.
Identify new markets and business opportunities to increase sales
Conducts daily sales calls and arrange for site inspections by corporate clients
Provide the highest quality of service to the customer at all times by providing timely responses with immediate communication
Establish and grow market share by developing and maintaining relationships with major group and catering clients
Conduct yourself as a Hotel professional at various industry tradeshows, conferences, and adhere to the guidelines of the budget and the marketing plan
Understands how to communicate, negotiate, and network effectively
Good organization and time management skills required
3 or more years of experience in Hospitality Sales management or in a leadership role within the sales
OnQ Hilton experience preferred
This position is a Full-Time, overtime eligible Manager position
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
198 East Delaware Place
Chicago, IL 60611
345 Room Hotel
Just off Magnificent Mile, our suites are adjacent to the John Hancock Center. Within two blocks, reach Water Tower Place, the Lakefront Trail, and American Girl. Navy Pier and 'The Bean' at Millennium Park are just over a mile away. Enjoy our top-floor pool and fitness center with views of Lake Michigan.