Description

Crescent Hotels and Resorts is seeking an experienced Human Resources executive to join our team in managing the Hospitality division for Colonial Williamsburg Resort. This position is based out of Williamsburg, VA.

From the Historic Area to Hotels, Colonial Williamsburg’s mission “that the future may learn from the past” is part of everything we do. Colonial Williamsburg boasts a rich history as well, having hosted and entertained guests from around the world with an impressive collection of amenities including our hotels, guest homes, food and beverage outlets, championship golf courses, and spa & fitness center.

As the Complex Director of People and Culture, you will have oversight of all human resources functions for the hospitality division of Colonial Williamsburg, which include 5 hotels, over 20 restaurants, a championship golf courses and magnificent spa and fitness center.

• Direct and instruct the management staff in effective talent acquisition methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient associates. Conduct interviews for all management positions.
• Ensure that associates are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all learning & development programs. Coordinate learning & development efforts through the Director, of Learning , Development & Culture.

• Monitor the associate performance appraisal programs. Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable.
• Direct and administer associate relations programs and activities such as associate recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive associate relations climate.
• Develop, implement and administer policies and programs related to the management of all hospitality associates to ensure the maintenance of a positive and productive employment environment. Monitor same for fair and consistent application.
• Provide assistance, guidance and counseling to the Vice President, Colonial Williamsburg Resort, management staff and associates in order to maximize the quality and professionalism

• Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.
• Manage all labor relations activities by administering union contracts and ensuring compliance. Respond to all grievances in writing, negotiate settlements and act as the hotel representative at all arbitrations.

Qualifications we are seeking:

• minimum of 5 years progressive human resources experience, preferably with exposure to multi unit operations
• prior labor relations experience/working in a unionized environment required
• deep understanding of human resources principles and foundation
• experience in a hospitality based business is required
• experience leading a multi-disciplinary team, including learning & development, talent acquisition

Here is what we offer to all of our associates:

• Highly competitive compensation
• Exceptional benefit plan for eligible associates & their family members
• 401K matching program for eligible associates
• Flexible scheduling to help you with work/life balance
• Opportunity to grow with us, a top rated company on Glassdoor
• Discounts to any of our Crescent managed properties in North America for you & your family members
• A workplace that you can be proud of, where you are valued, trusted and supported by the team

Our Differences Are What Make Us Great!

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

All candidates hired will be required to provide proof of vaccination to the Company. The Company will provide reasonable accommodation to any individual who is not able to comply with this vaccination requirement due to a disability or other protected ground.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)