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Chief Hospitality Officer

Posted March 6, 2023

Talking Stick Resort
Scottsdale, AZ
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About This Job

The Chief Hospitality Officer works In concert with the President/CEO, and provides leadership and responsibility for the management of the hospitality division of Casino Arizona and Talking Stick Resort.  

  • Demonstrates high personal standards of integrity, professionalism, dedication and performance.  
  • Provides strong innovative leadership to organizational development and business activities to create productive work environments and positive results.  
  • Responsible for providing motivation and positive morale among casino staff.  
  • Works with all department managers to produce the best service delivery and quality product.  
  • Responsible for optimizing Casino Arizona and Talking Stick Resort’s volume to achieve the financial goals and objectives of the company.
  • Responsible for integrating the strategic plan of the Enterprises with non-gaming operations.
  • Directly manages directors and managers and is responsible for the overall direction, coordination, and evaluation of departmental units.

Applicants that meet the following qualifications will be considered:

  • Bachelor's degree (B. A.) from four-year college or university, and 
  • 10 years related experience in a hospitality industry including, but not limited to, leadership, analytical, budgetary, managerial and administrative skills; or equivalent combination of education and experience.  
  • Ten years hospitality business experience with significant responsibilities in all areas of operations including marketing, food & beverage, and facilities.
  • Excellent PC skills with working knowledge of MSWord, Excel and Outlook applications.
  • Must have strong oral and written communications skills.  
  • Strong knowledge of rules, procedures and regulations pertaining to casino operations required.  
  • Must have ability to handle very stressful situations involving both customers and employees and always maintain professional composure.
  • Must be flexible and be able to work for extended periods of time, particularly over weekends and holidays.
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About this Employer

Talking Stick Resort

9800 E. Talking Stick Way
Scottsdale, AZ 85256

(480) 850-7777

496 Room Resort

Managed By

The Premier Resort and Casino in Scottsdale

Welcome to Talking Stick Resort™, a luxurious Four-Diamond Scottsdale resort, where fun is limited only by your imagination. Play in style™ on our nearly 300,000 square foot casino, one of the largest in Arizona. Savor the flavors and take in the panoramic views from the award-winning Orange Sky Restaurant™. Check outVegas-style entertainment and local favorites as they take the stage in the TSR Showroom™. Test your skills on 36-holes of championship golf at Talking Stick Golf Club, one of the most scenic and challenging golf courses in Scottsdale. Then when it’s time to relax, head up to The Spa at Talking Stick™ and enjoy a relaxing spa treatment overlooking incredible views of the Valley.