Description

Why Join Us:

Full-time and Part-time positions available with flexible scheduling.

At the Hotel Lincoln in Downtown Chicago, we are looking for a highly motivated and energetic individual who has a passion for service. Enthusiastic employees can help take positive guest experiences to the next level. You’ll be working in an environment that fosters curiosity, collaboration and connection.

Job Overview

• Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
• Research and resolve guest billing disputes in a timely, friendly and efficient manner
• Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills
• Prepare and post daily receivables from event contracts and balance totals to the General Ledger
• Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
• Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
• Prepare journal entries
• Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)

QUALIFICATIONS: High school diploma or equivalent with knowledge of basic accounting. Computer literate. Good communication and interpersonal skills. Must have command of the English language, written and verbal. Must have mathematical skills. Must be proficient and experienced with current computer software programs.

BENEFITS: Health insurance