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Front Desk Agent (PM)

Hiring Bonus of $100 after the first full week, and $100 retention bonuses after completing 30, 60 & 90 days!

Posted March 9, 2023

DoubleTree Suites by Hilton Lexington
Lexington, KY
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Excellent opportunity to "WOW" guests!

Compensation

$13 - $15 DOE

About This Job

Who this job will appeal to

A team player with a great smile who absolutely LOVES people!

What you will be doing

You will help to create an Excellent  and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

  • Requirements include basic reading, writing and math skills.
  • Ability to work nights (3pm to 11pm) weekends, and/or holidays.
  • Regularly required to talk, hear, and interact with guests.
  • Frequently required to use hands and fingers to handle, or feel objects, tools, or controls. 
  • Occasionally required to walk, sit, and reach with hands and arms. 
  • Frequently lift and/or move up to 10 pounds, and stand for long periods of time.

Education & Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience.

Must have one to three months working with Hilton OnQ systems

Benefits

  • Medical / Dental / Vision
  • Short Term Disability / Long Term Disability / Life Insurance
  • 401k - 4% Match
  • Paid Vacation Days / Paid Sick Days
  • Company Travel Discounts

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. 

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About this Employer

DoubleTree Suites by Hilton Lexington

2601 Richmond Road
Lexington, KY 40509

(859) 268-0060

155 Room All Suite

doubletree3.hilton.com

Our Hotel

Our hotel matches French Quarter style with Kentucky hospitality in a contemporary and comfortable hotel. Located minutes from the University of Kentucky and Kentucky Horse Park, the hotel is comprised of two-room suites. As an associate, you will appreciate the attractive surroundings, engaged team, and smell of warm cookies.

Our Guests Love    

Number of Rooms: 155
Event Space Square Footage: 4,624
Dining: Angie's Restaurant + Gazebo Lounge
Amenities: Outdoor pool and fitness center
Points of Interest: University of Kentucky and Kentucky Horse Park

Our Associates Love

  • Amazing opportunities for career advancement across HVMG
  • Flexible full-time and part-time schedules
  • Up to 40% earned wages paid BEFORE payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food & Beverage Discounts and Perks

Careers at HVMG

HVMG is a successful and experienced hotel management company. Over the 20 years since our founding, we've worked with more than 100 hotels in 23 states, from premium branded properties to independent boutiques and resorts.

We are consistently listed among the top management companies in the hotel business, have won multiple Top Workplace awards, and most importantly, are obsessed with putting our associates first.

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

HVMG participates in the E-Verify program in certain locations, as required by law.