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Business Transient Sales Manager

Posted March 10, 2023

Hilton Columbus/Polaris
Columbus, OH
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About This Job


Do you have a passion for people? Does making other people happy excite and motivate you? Then you might be the perfect candidate for our hotel! The Hilton Columbus/Polaris hotel, located in the vibrant Polaris community, is currently seeking a full time Business Transient Sales Manager for our 254 Room AAA Four Diamond property with over 15,000 square feet of meeting/event space.

Business Transient Sales Manager:

Job Description:

The Business Transient Sales Manager will be responsible for soliciting and developing account leads. Possesses excellent communication skills; aggressively solicits new business and exceeds established goals for the market segment as designated by the Director of Sales; actively participates in strategies to ensure closing on each business opportunity to maximize revenue; ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with hotel standards; manages accounts to achieve guest satisfaction; achieves and/or exceeds all revenue goals by soliciting past and new business; generates sales plans and strategies to meet and/or exceed revenue goals; captures a higher percentage of the current market share; represents the property with prospective customers, conducting property tours and consulting with coordinators regarding detailed arrangements; respond to leads in an efficient and expeditious manner; communicates effectively with external and internal clients in a friendly, positive manner with confidence; meets/exceeds client needs and resolves client issues, manages multiple projects simultaneously and meets deadlines; works well under pressure, is flexible and organized with attention to detail; acts as a team player with a positive, professional attitude and appearance; possesses excellent time management, prospecting and negotiating skills; self-motivates, is creative and energetic; possesses proficient computer skills including but not limited to Microsoft products as well as operate Amadeus/Delphi sales system. The Hilton Columbus/Polaris is a 24/7 operation, as such, this position will operate with a flexible schedule and will require some evening and weekend hours.


  • Experience with Hotel Sales (required)
  • Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance, or relevant field of work preferred.
  • A minimum 5 years of experience in Rooms (Group/Transient) and Banquet/Catering Sales and/or sales systems analysis.
  • Strong analytical skills, ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues.
  • Self-starting personality with a professional disposition.
  • Strong leadership and team building skills.
  • Track record of success in direct sales in the hotel or related service industry.
  • Strong Marketing and business development/production skills.
  • Ability to use, Brand, PMS, reservation, revenue management systems, and brand sales systems to develop pricing and sales recommendations.
  • Excellent communication skills and interpersonal skills, command of the written language both written and verbal.
  • Self-driven with a high level of attention to detail.
  • Ability to handle multiple tasks simultaneously.
  • Ability to travel local up to 40% of the time may be required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Hilton Columbus/Polaris

8700 Lyra Drive
Columbus, OH 43240

(614) 885-1600

254 Room Hotel

Moments from Polaris Fashion Place Mall

Find us next to Polaris Fashion Place, within 20 minutes of Downtown Columbus and the Columbus Zoo and Aquarium. Topgolf is just a mile away. Perks include our indoor pool, hot tub, fitness center, and twinkling courtyard with fire pits to complete your stay.