1. Maintains confidentiality of all privileged information in accordance with established Company policy, and in compliance with regulations. 

1. Creates, develops, and implements an effective organizational strategy, setting clear and attainable goals. 

1. Formulates and makes recommendations regarding policies and administrative procedures.  

1. Works closely with other executives and managers in planning and carrying out activities and programs to assure the achievement of Company and departmental objectives.  

1. Ensures quality of management in all areas of the gaming operation.

1. Promotes Responsible Gaming and Title 31 compliance.

1. Approves staffing, and work schedules to attain maximum efficiency of labor.  

1. Maintains constant awareness of the latest gaming regulations.  Works closely with regulatory authorities, and internal control staff members, to ensure regulatory and operational practice compliance.

1. Maintains comprehensive industry familiarity with gaming practices.  Works closely with other property key personnel in exchanging information on gaming activities and develops proper security measures to ensure the integrity of the operation. 

1. Reviews casino activities and property events and promotions with all levels of the operation to ensure guest service and compliance.

1. Ensures that the casino team is trained and prepared to deliver the highest level of customer service to guests, and to provide a positive gaming and entertainment experience.

1. Reviews activities in the gaming operation in order to gauge and maintain appropriate staffing levels, andworking conditions.

1. Establishes departmental standards and administrative processes to facilitate compliance with budgetary expectations, and ensure efficient gaming operations.

1. Reviews strengths and weaknesses of the operation such as win per unit, hold percentage, and other standard gaming statistics, in order to achieve the most efficient and beneficial allocation of resources.

1. Ensures compliance with all policies, procedures, federal, state, and local laws and regulations, as applicable.

1. Take on and manage various projects as assigned in order to aid in achievement of evolving company goals and objectives.

1. Perform all other duties as requested.

Position Qualifications:

• Bachelor’s degree plus 7+years progressive experience in casino gaming management preferred.  Other combinations of education and experience may be considered. 

• Strong oral and written skills and a proficiency in Word and Excel are required.

• Must be able to formulate and communicate ideas and to make independent decisions.

• Must be able to travel to all Company properties.

• Must be able to obtain and maintain all licenses, certifications, and indemnifications requisite to the successful completion of all essential responsibilities.

• Must meet or exceed all regulatory conditions stipulated for individuals holding this or similar positions.