Description

JOB SUMMARY:

The Shop Attendant greets and assists members and guests to the fitness Center and Tennis Pro Shop. Ensure all supplies are stocked and facilities are clean and visually appealing. Provide exceptional customer service, answer questions, and ensure guest has a pleasant experience.

ESSENTIAL JOB FUNCTIONS:

• Greet and assist members and guests to the facility.
• Answer phone and schedule appointments for tennis courts and lessons.
• Handle sales transactions within POS system.
• Utilize Golf Pro and V1 for scheduling and check in of guests for service.
• Maintain cleanliness of tennis and fitness center; re-stock merchandise.
• Ensure retail items are folded, hung and neatly organized.

MINIMUM QUALIFICATIONS:

• High school diploma or general education degree (GED).
• Previous experience in a retail environment preferred.
• Comprehend reading materials, speak, read and write English.

ADDITIONAL QUALIFICATIONS:

• Requires problem solving abilities.
• Requires excellent oral and written communications skills.
• Maintain a clean, safe and environmentally responsible work environment.
• Must have neat and pleasant overall appearance.
• Inform supervisor in a timely manner of any outstanding issues or customer complaints that need further assistance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)