Description

We are looking for someone to join our F&B team at Horseshoe Bay Resort!

JOB OVERVIEW:

Horseshoe Bay Resort, a 4-Diamond luxury lake and golf resort outside of Austin in the Texas Hill Country, is looking for Dishwasher/Stewards. Opening in early 2021, the Cap Rock complex features a 270-seat Clubhouse Restaurant, Pool Bar & Grill, and Special Event Center. Stewards will clean, transport and store all china, glassware and silverware at resort F&B outlets resort-wide. Maintain cleanliness in all kitchen areas and back dock.

ESSENTIAL JOB FUNCTIONS:

• Maintain sanitation and cleanliness of all areas of the dish room, kitchen aisle, and dock area.
• Break down trays, set up dish machine, wash dishware, and sort and store all clean china, glass and silver using proper procedures.
• Empty trashcans and wash inside and outside.
• Thoroughly clean dock area and dumpster.
• Break down dish machine and clean inside and outside.
• Clean all breakdown tables.
• Clean tile walls and baseboards.
• Clean freight /service elevator.

MINIMUM REQUIREMENTS:

• Minimum age requirement – 18+
• High School diploma or equivalent General Education Degree (GED) is preferred.
• Food Handler’s Certificate
• Encourage OSHA Hazard Communication Standard training and certification.

ADDITIONAL REQUIREMENTS:

• Basic oral and written communication skills and able to follow instructions.
• Must have the physical strength, stamina and agility to perform the assigned duties.
• Maintain proper associate uniform standards and footwear which is slip and oil resistant, enclosed toe and heel.
• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 50 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)