Description

Our beautiful destination Resort located in Topnotch, VT is seeking an established Restaurant Manager to join their energetic team! Topnotch Resort is truly a one-of-a-kind property with 120 acres of breathtaking scenery and second to none amenities to be enjoyed. This leadership role is an essential part of the success of our fantastic team and for the right person, has the opportunity for further advancement! Check out our beautiful resort at www.topnotchresort.com

Job Description:

To coordinate the activities of the outlet's staff to deliver quality product and to service restaurant guests.

Responsibilities and Duties:

• Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet.
• Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
• Schedule and direct staff in their work assignments.
• Resolve problems to the satisfaction of involved parties.
• Organize special events in the restaurant such as receptions.
• Maintain rapport with all departments and attend relevant meetings.
• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
• Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality.
• Give guidance toward improvement and make necessary adjustments for consistency.
• Maintain profitability of outlet to support overall hotel operation.
• Control payroll and equipment costs (minimize loss and misuse).
• Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead.
• Evaluate cost effectiveness of all aspects of operation.
• Develop and implement cost saving and profit enhancing measures. Implement revenue building strategies.
• Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence.
• Input and retrieve data and change computer procedures using complex series of keypunches to program system.
• Ensure maintenance of equipment by calling for repairs and training staff on proper use.
• Conduct competitive research and report trends and recommendations.
• Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing.
• Provide clean and safe environment by assigning and assisting with cleaning. Perform other related duties as assigned.

Specific Job Knowledge and Skills:

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Thorough knowledge of Food and Beverage outlet operations including food, beverages, supervisory aspects, service techniques, and guest interaction.
• Considerable skill in math including determining percentages.
• Ability to walk, stand, and/or bend continuously to perform essential job functions.
• Ability to lift up to 70 lbs. and to lift lighter objects overhead.
• Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information and to resolve problems.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Previous experience with system UKG or Kronos preferable.

Qualifications:

• Any combination of education and experience equivalent to a four-year college or experience that provides the required knowledge, skills and abilities.
• Food & Beverage managerial and/or supervisory experience required; two years preferred.
• Food Service Sanitation certification required.
• Food Handlers certification required.
• CPR certification preferred.
• Additional language ability preferred.

Benefits:

We offer a comprehensive full-time benefits package consisting of medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)