Description

Why us?

Are you a guest service champion? Do you have astonishing communication, organization, and follow-up skills? Are you the first one to respond to guests' and customers' questions and concerns with confidence? Are you comfortable overseeing policies and procedures? Are you a mentor to professional peers? Do you love being a part of DC's history and representing a local specialty? Are you a continual learner with a thirst for excellence? Are you looking for a company whose Core Values support growth and development? If you answered "yes", this might be the position for you!

Reporting to: Food & Beverage Director

What are my essential job functions?

• Oversee usage, quality, safety, and guest experience.
• Lead, develop and grow with the team.
• Assists and supports employee relations.
• Maintains the facility while upholding our standards of excellence and hospitality.
• Assist and support Food & Beverage Director on F&B tasks.
• Assists hotel management team with F&B-related tasks.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

What are we looking for?

We believe the success in this role will demonstrate itself through the following attributes and skills:

• Ability to take directions from Food & Beverage Director and hotel management team.
• Ability to train others on aspects of the operations.
• Ability to drive hospitality and inspire others to do so.
• Ability to perform basic administrative tasks in Word / Excel / PowerPoint.
• Ability to perform ordering/receiving tasks, inventory and have basic P&L knowledge.
• Desire to learn and develop self and others.
• Ability to maintain high standards of personal appearance and grooming, including wearing nametags.
• Ability to comply with Crescent Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain the confidentiality of information.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• Minimum 4 years of progressive management experience in full service, fast-paced restaurant/hospitality environment.
• Union experience is a plus.

What’s it like working for us?

At Crescent Hotels & Resorts, your career journey has countless possibilities. Crescent Hotels & Resorts, offers exciting positions across the company, from corporate roles to associates to property-level leadership positions and internships. We offer dynamic work environments that inspire growth and curiosity. We are known as the employer of choice, and we encourage you to find your passion.

At Crescent, our differences are what make us great. That's why we are dedicated to creating an environment that encourages open conversations about diversity, race, equity, and inclusion. We stand out because we believe in our people. Through education, recruiting, and promoting diverse talent, we can strengthen our culture and community.

About the hotel

The Ven at Embassy Row, Washington, D.C., a Tribute Portfolio Hotel blends the neighborhood’s ambassadorial heritage with stylish and comfortable amenities. The Ven, Danish word for friend, welcomes guests to the hotel as we would welcome a friend to our home. The hotel is Scandinavian inspired. Our restaurant “Fred & Stilla” celebrates diplomacy by combining the Scandinavian word for its desired outcome—peace, or Fred— with a variation on the Scandinavian word for "style"— Stil becomes Stilla. At Fred & Stilla, we invite guests and travelers to connect with the world through the power of food. Our fare, like our space, is simple and modern—letting the natural beauty of globally inspired comfort foods shine through—but plated to impress.

Location

Our hotel is just steps from the Dupont Circle Metro stop and minutes from anywhere you want to be in DC, making our location the perfect home base for travelers’ weekend expeditions.

Here are your perks if you work with us:

We are committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy, productive lives. You will be eligible for health insurance benefits on the first of the month on/or after the date of hire. We also offer Health Savings Account (HSA), Flexible Spending Accounts, 401(k), Life and AD&D Insurance, Disability Insurance, Employee Assistance Program (EAP), Tuition Reimbursement, Travel Assistance Program, Free Parking, Hotel Discounts for Marriott Brand Hotels and/or any hotels under Crescent Hotels & Resorts Portfolio, Pet Insurance, Paid Holidays, Paid Sick Days, Paid Time Off.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)